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Exchange won't access Public Folder

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When I try to set the properties for any public folder in the Exchange Manger Snap in, I get the following Error:

"The object is no longer available. Press F5 to refresh the display, then try again.

ID no: 80040e19
Exchange System Manager"
When I refresh, everything stays the same. The public folders are still there, all is well. But I get this error when I try to get the properties for a folder or add a new one from the snap-in.

Any ideas?

Jed

5 replies

by joseph moore

Error Message Occurs When You Connect to Public Folders (Q282125)

SYMPTOMS
When you attempt to connect to public folders using Exchange System Manager, you may receive the following error message:

The Object is no longer available. Press F5 to refresh the display, and then try again.

ID no: 80040E19
Exchange System Manager

CAUSE
This issue can occur for any of the following reasons:

Exchange System Manager uses Hyper Text Transfer Protocol (HTTP) to connect to a public folder store, and connects to the Exadmin virtual directory, under the default Web site. This virtual directory is created by the Setup program during installation. If this virtual directory is missing or renamed, Exchange System Manager is not able to connect to the public folders on this server, and you may receive the error message described in the preceding section.

On a clustered Exchange 2000 computer, you can stop the HTTP virtual service by using Cluster Administrator. If the HTTP server is stopped, you may receive the error message described in the preceding section when you try to connect to public folders in Exchange System Manager.

If the Web site that the Exadmin virtual directory is a member of does not have a blank host header name, you may receive the error message described in the preceding section. To verify that the Web site has a blank host name:

Start Internet Services Manager, and then open the properties of the default Web site.

Click Advanced .

Ensure that a valid Internet protocol (IP) address has been entered, and that the host header name is blank.

by joseph moore

RESOLUTION
If the Exadmin virtual directory was deleted, run Setup from the Exchange 2000 Server CD-ROM to reinstall the virtual directory. Setup recognizes that this virtual directory is missing, and re-creates it. If the Exadmin virtual directorywas renamed, rename the virtual directory back to "Exadmin".

MORE INFORMATION
If the Exadmin virtual directory was deleted, you are unable to re-create it by using the Internet Information Services (IIS) snap-in; you cannot use the user interface to add many of the entries that are added during Setup.

by jedavidow

I re-installed Exchange, but this did not help. Upon looking into the IIS snap in, I noticed red "Error" signs on the exadmin and public virtual directories. Also, the location of the exadmin folder was "\\.\BackOffice Server"

Does that explain anything?

by jedavidow

How can I verify that the folder does not exist? Where is it located?

I have another Exchange server and I cannot locate the folder using the "Find Files" search.

I will try running setup tomorrow.

Jed

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