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Explore tape backup options

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Does your organization store point-in-time copies of data away from your server systems? What do you use to create these copies? Share your comments about tape backup options for small businesses, as discussed in the March 9 Disaster Recovery e-newsletter.

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20 replies

by sro

Remember to have backup and restore procedures in writeing, and exercise the restore with intervals like weekly or monthly. This often adds the request for restore systems - who'd like to restore on "production" systems ..
This often adds changes to the procedures - it was not that easy or something changes like storage size or other environment parameters.

by miketalonnyc

Another great reason to have everything in writing is so that if you're not there, someone else who has no idea how to use the systems can restore what must be restored.

Mike Talon
miketalonnyc@yahoo.com

by smithl

I use an easy to use online backup service called Data Deposit Box at http://www.datadepositbox.com/. I use it on all the client PCs in my office and then I also have it back up the server. It runs continuously in the background when machines are idle (so it doesn't chew up machine resources or bandwidth). It costs $5.49 (US) a month for 250mb which is pretty well the size of the data storage I have on my server (we're a small office). For small offices it's great because it is so simple to use, especially since we don't have technical support staff.

by sell

Is your backup semi-automatic? Seems like it would be for $6. The online provider we use for our 2.5GB is a "full service" provider. The backups are fully automated, we do nothing. They even send us an email when backups are skipped for some reason. They provide free recovery support, which we we have used atleast 3 times. Oh, they provide free generalized tech support on our PCs too. Albeit email/phone. The provider we use is www.trueevaulting.com Full service or economy, isn't online backups the coolest?

by Member 35314497

Regardless of the size of an enterprise, the choice of backup device should be near to last. The job at hand is to recover, not to backup. I've worked with large and small IT shops that focus on backup and they fall into the "Gotta make the doughnuts" syndrome. It is a mindless pursuit of completing a backup without regard for recovering the necessary business data. If you start with the idea that you must recover when a problem happens, then the business need will determine the recovery method, which , in turn, will dictate the backup methodology. Now, you're ready to identify hardware and software.

by draco vulgaris

Disk backups may not be the whole solution but, if the server is important to the business, it's necessary to be able to recover it. If it supports your revenue stream, you need to get it back quickly!

If you walk in the door, tasked with disaster and/or business resumption planning and you discover that the servers are not being backed up, what do you do? Spend a couple of months (or years) preparing the plan or get backups made right now?!?!

Some planning failures can be remedied, sometimes at great expense, after a disaster but the absence of recent backups is not one of them!

by Member 35314497

Certainly, in the scenario you described, it would be prudent to advise doing backups on whatever media was currently available. However, if the task at hand is PLANNING, then it would be prudent to know what you are planning for. What is the recovery need? Only after knowing what the real business need is, can you make an informed decision about the recovery method.

You said "If it supports your revenue stream, you need to get it back quickly!" How quick is quickly? That is a business decision. Once that answer is given, you are then in a position to determine the backup and recovery methodology (and devices) that will meet the business need.

by miketalonnyc

Draco is agreeing with me?

Hmm, must be my Birthday. . .

Nope, that's not this month.

Thanks Draco!

Mike Talon
miketalonnyc@yahoo.com

by miketalonnyc

This article was specifically dealing with tape backup for small business. In that case, the method has already been determined, so the next thing to consider is what kind of tape device, capacity, etc.

Mike Talon
miketalonnyc@yhaoo.com

by thepeartree

We consider tape backup to be just a fading bad dream. Tape has to be one of the least survivable backup media around. Not only do you have all the disadvantages of magnetic media, but you have all the disadvantages of tape which can stretch, break, or jam at any moment.

The only reasonable backup media have to be otical storage in the form of CD-R/RW or DVD-R/RW. Cost per gigabyte is much lower and backups (if you pay attention to the quality of the blanks) can be significantly longer without any liklihood of data loss. Not only that, but restoring a backup takes a fraction of the time.

by hal 9000

Both of these mediums while being fast to recover are also not very secure. And no where near as secure as tape. Granted they are nice and fast to recover from but the down side is that if a off-site backup set gets stolen almost any modern LT could read the data and the company confidential files are out of the companies control.

I suppose it all depends on how critical those files are and just what security is required now if they contained personal medical information from a Government department the few $ saved with a DVD backup would soon be eaten up in legal expenses let alone the cost of the damages that would be paid out.

What everyone here is thinking is fast as apposed to secure anyone tried to recover data from a tape without knowing which brand/model of drive was originally used or the software that was required by the company?

With a CD/DVD this isn't an issue as any of these can be read on any CD/DVD drive and at the moment I have yet to see any encrypted backup programs for a CD/DVD backup solution.

Col

by michaeltsen

Got a point there but what is the realm of security. My view is still on the people, not the hardware or software. So that really make not a whole lot difference unless an organization security policy/people are well addressed. Tape or disc doesn't really make a difference to the hackers who already target at you.

There may not be encrypt 'backup' solution for discs but there are tons of encrypt and compression solutions out there that can be used in hyprid form.

We have been using this form of backup due to top management 'cost effective' direction. As an IT folk, I sure hope to find a justifiable way why tape and not disc but I just couldn't.

by miketalonnyc

This article focused on Tape, not Disk or CD/DVD.

They are viable media choices for very small data-sets, but over about 10GB, juggling optical media during a backup makes things very difficult unless you can afford a jukebox, which most small businesses aren't going to go for.

Mike Talon
miketalonnyc@yahoo.com

by johnj42699

We are a small organisation providing support to the educational community.
Our method of data storage and protection is relatively basic,
1. We archive 3 sets of each (date stamped)system backup. This follows the old son, father - grandfather system. Son is kept in the office and is available, father is kept in the fire safe elsewhere in the building and grandfather is lodged with our bank.
2. Due to the low cost of hard disks we back up to free standing firewire interfaced HDD's.
These are cheap and quick. The principal disadvantage is the number of them (one set of 3 per workstation) the advantage is that we use Drive Magic 7 which automates the whole thing so that none of us can forget.
3. We have tried all the removable media approaches but having had 1 big problem (not my wife) we now have decide on a belt and braces/modular approach simply for damage limitation in the first palce and rapid restoration in the second.
4. It won't suit everyone - but it works for us.
5. Our customer base especially likes this approach as we could relocate and set up within days, while being only hours out of date on the HDD's - modified data is backed up on CD-RW's as we go.
6. We have acquired contracts using our disaster recovery ideas as seeling points.

by sell

We are a small rental company. We backup our servers daily using an online data backup service provider. Well, actually the we don't do anything - it is all automated. We use the online service for our "mission critical" data only. Our data goes to a remote site in Idaho, via the internet, to an underground vault! Cost? Less than we can do it for. $62/month for about 2.5GB. Our remaining data is backed up to tape once a month. It has been a life safer more than once during the last 3 years. This is awesome technology. The the online provider we use is www.trueevaulting.com

by hal 9000

Means at least ten minutes before it broke. Anything longer just costs far too much.

Col

by dwdino

What's a backup?

I pray over my servers each night before I go home, isn't that enough?

:D

We us D2D2T.

by miketalonnyc

I've known many tech professionals who found religion, but that's usually *after* whatever tech they were using for DR failed on them.

Mike Talon
miketalonnyc@yahoo.com

by hal 9000

It is only when you accept that there is nothing that is fully secure but at best the data can only be got at when it is no longer of any use IE far too old to be of any importance to anyone.

But then again you don't have to make it easy for them either do you?

Several years ago over 75% of all security breaches where internal now it is down to just below 50% and the other 50% + is now from an external source {Industry Figures from Symantec not mine} so if you are keeping CDR/RW or DVDR/RW's as you're main backup storage off site they are really easy for someone to read not to mention that with CDR & DVDR's they are semi permanent and can easily be destroyed. I can still remember a company who I consulted for backing up all their critical data to CDR and then instead of using the marking pen that I gave them they used a ball point pen to write on the backs of the CD's.

That wasn't a very clever idea and you have to remember that all these disks even the very best ones are little more than a blank piece of plastic that has ben painted with the recording material {granted it is a bit more complicated than that} but effectively that is all that a blank CD/DVD is and I have seen quite a few loose their coatings.

Col

by tomsal

Our backup solution at the moment anyhow (we are looking into improvments and changes, possibly a NAS solution to augment our storage needs) is traditional tape backup. We have a Dell Powervault (autoloader) and our software is Veritas Backup Exec 9.1. our backup volume is very low compared to some of the companies you guys probably work for...but we have about 85 GB that is currently backed up from 2 servers.

Once we got the initial config settings out of the way, we can't be more please with the solution (except our autoloader isn't the fastest)..its pretty much a hands free operation. We have it email us any problems/errors/alerts even at home we get the alerts. Which I like.

We do an incremental during the week/ full backup on weekends strategy. We rotate copies of course, of which a copy is stored in our secured server room (with fire supression system, temperature controlled, etc.) this copy is in a fire safe. Then myself and the other engineer that works with me share responsibilities on taking an emergency copy (we label it the 911 copy) home with us.

A little bit of time consumed in making two copies of the masters , yeah I know..but it makes us feel warm and fuzzy with regards to security of our data.

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