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Explorer crashes

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by simonellis5

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I'm a home user, not too technical (!), but am having trouble with regular Explorer Illegal action windows. The window will ususally close, and all seems OK, but sometimes won't close, and I have to reset. The message in the window is as folows:EXPLORER caused an invalid page fault in module KERNEL32.DLL at 0187:bff87ede. Registers: EAX=c00301a8 CS=0187 EIP=bff87ede EFLGS=00010212 EBX=ffffffff SS=018f ESP=05a0ffdc EBP=05a10048 ECX=00000000 DS=018f ESI=81c145e0 FS=1197 EDX=c00301ac ES=018f EDI=81cc54c4 GS=0000 Bytes at CS:EIP: 53 56 57 8b 30 83 7d 10 01 8b 4e 38 89 4d f8 75 Stack dump:Blank
I'm running W98SE, with IE6, and all the latest updates from the MS site. Hardware Duron 850 on an Abit KT7E, with 448mb of SDRAM.
Any clues, anyone?Thanks for your help.
Simon

7 replies

by c1980

Very hard to say where the problem is. It could be caused by a single factor or a combination of several factors.

Remove any extra (3rd party) programs that start in the background when the system boots including printer monitors/managers, systemmonitors, anti-virus programs.
You might want to also see if you have the most current drivers for you CD drive, Zip drive, etc.
If that doesn't help, then unplug them all and see if the problem still exist. If the problem is gone away, then add them back one by one and see which one is causing the problem.

Also, make sure you first run a disk repair (including a surface test) and a defragmentation on the partitions.

If all fails, then consider backing up your data and then completely re-format the hard drive and re-install the OS and add the extras (CD, Zip drive, printer, 3rd party programs one by one. Monitor/test the system after installation of a component and try to find the source of the problem that way.

All the best!

by Former member

Try:
Goto command prompt

Type:
del c:\windows\*.pwl
press enter

by philthegreat

Lots of reasons:

1) Invalid Page Fault When Opening Control Panel or Control Panel Tools (Q237826)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q237826

2)OLEXP: Error Message: "Invalid Page Fault in Kernel32.dll" with Happy99.exe Virus (Q221486)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q221486

3)Indications of Virus Infection from the W32/KRIZ Viruses (Q282997)
http://support.microsoft.com/search/preview.aspx?scid=kb;en-us;Q282997

4) Sometimes, when your system is in low memory, and the programs just "killing" one another.
Though you have 448 MB, but the startup programs will eat up a lot (use start-->run-->msconfig-->startup options (unclick all the unnecessary programs which are notneeded when startup.)
USE some memory optimization programs because windows are not clever enough to release the RAM used by a program even it has been exited.

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