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EXPLORER.EXE-APPLICATION ERROR

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by nhnonna

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Randomly I receive this explorer.exe application error:
"THE INSTRUCTION AT "OX6C3B5115" REFERENCED MEMORY AT "OX00000004" THE MEMORY COULD NOT BE READ. CLICK OK TO TERMINATE PROGRAM."
I am running Windows XP SP2 on a Dell Dimension 8400 computer. I recently got loaded down with trojans and spyware; cleaned it all up running four deep scans with TrendMicro and it was better. My desktop kept refreshing itself and wouldn't let me open programs in windows. The only remaining glitch is this explorer.exe application error. I sure would like to get rid of that too! Thanks if anyone can help out; I appreciate it.

2 replies

by bart777

I would start reinstalling the latest drivers for you hardware. After all of the problems that you've had you may have a mismatch there. Get the latest ones from the manufacturer and see if things improve.

If that still doesn't fix it you might try reapplying SP2 on the box.

If it still fails the last thing before a format would be to try a repair install of the OS.

If all of this fails I would suggest backing up your important files, gathering your disks and formatting the drive for a new install.

I hope it doesn't get that far though.

Best of luck.

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