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Explorer.exe - application error

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by gbusekr

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A user with Windows 2000 sp2 is suddenly getting a message "The exception unknown software exception (0xc00000fd) occured in the application at location 0x77e873ad". The title bar on the message window is what I used as the title to this question. Any thoughts?

3 replies

by gsmckenna

The quickest solution may be to attempt a repair with your emergency repair disks and if that doesn't work identify what activity occured prior to the error message and resolve it by removing the issue whether it is software or hardware. You could try this in the reverse order as well.

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