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Explorer.exe restarting unexpectedly

By mhopkins ·
At random when opening or closing Internet Explorer4/5 a Dr Watson error appears and all applications in the startup reopen. In the Event Log the following message appears:
The shell stopped unexpectedly and Explorer.exe was restarted.
Does anyonehave any idea why this is happening?

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Explorer.exe restarting unexpectedly

by MCSE Lee In reply to Explorer.exe restarting u ...

First a question: how long has it been happening? If the PC worked okay previously, then you need to determine exactly when the problem started and look at what was done to the PC just prior to that (new software, new hardware, service packs, etc.).It sounds like something has corrupted the system... I hope you have a CURRENT ERD! I would first try removing/uninstalling the last change(s); if that doesn't work, then do a repair with the ERD. Worst case: save data to the network and rebuild.

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Explorer.exe restarting unexpectedly

by mhopkins In reply to Explorer.exe restarting u ...

The question was auto-closed by TechRepublic

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Explorer.exe restarting unexpectedly

by mrushing In reply to Explorer.exe restarting u ...

I agree with MCSELee, however, I would try a couple things before getting too drastic. If there are any programs that you recently added, try uninstalling them. Then try uninstalling and reinstalling Internet Explorer and then reapplying the NT service pack. If that does not work, try the next service pack. I have had very few problems with SP5. It is definitely something corrupted.

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Explorer.exe restarting unexpectedly

by mhopkins In reply to Explorer.exe restarting u ...

The question was auto-closed by TechRepublic

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Explorer.exe restarting unexpectedly

by mhopkins In reply to Explorer.exe restarting u ...

This question was auto closed due to inactivity

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