Networks

There doesn't seem to be anywhere else to say this but I have downloaded this file twice - both on the desktop and the laptop and both times I get the same problem. You have to fill out a registration before it will let you run it after installation. You fill in the form (tedious) and then hit the button to submit. It accesses the internet, my firewall tells me. Then I get a window up with a gobbledegook message in html, all tags showing, although I can't understand the message. That's it. Everytime you try and start it, that's what happens.
Any ideas anyone?