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  • #2278811

    External CD writer not detected in XP

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    by choy.waigiat ·

    There is a yellow exclamation mark on USB Mass Storage Device in device manager.
    It says that “Windows cannot load the device for this hardware because a duplicate device is already running in the system (code 42)”.

    I have a internal CDROM installed in the PC.

    anyone can help?

    thanks and regards,

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    • #2714831

      Reply To: External CD writer not detected in XP

      by link999 ·

      In reply to External CD writer not detected in XP

      You could give this a try…

      1) Uninstall the “USB Mass Storage Device” (right-click on it and select “Uninstall…”);

      2) Shut down your computer;

      3) Plug the external CD-Writer into a different USB port;

      4) Restart your computer.

      I hope this helps – Good luck !

    • #2722820

      Reply To: External CD writer not detected in XP

      by choy.waigiat ·

      In reply to External CD writer not detected in XP

      This question was closed by the author

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