External hard drive dropped - TechRepublic
Question
February 14, 2009 at 07:35 AM
ilse.bouwer

External hard drive dropped

by ilse.bouwer . Updated 17 years, 4 months ago

Hi,

I dropped my Lacie external hard drive. It was playing music while it fell about 20cm onto a tiled floor (not very hard actually).

I attached it to my laptop.

Green light comes on. It starts turning with a clicking sound (as if it is trying to read it). But if I shake it, nothing sounds loose inside.

It doesn’t appear in “My computer” or open automatically. But it does show up in my “Device manager” as a USB mass storage device and says “The device is working properly”. I can even “Safely remove” it from the icon at the bottom of the screen.

Do you think the data can be restored?

Thanks,
Ilse

This discussion is locked

All Comments