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external HDD is showing as CDROM ? and cannot access it ??

By jamiereeves1 ·
Hello :)

ok i have used my external drive many times, BUT know i plug into usb port and nothing comes up ? but when i look in ' my computer' it sees it as 'cdrom f' ?? NOT a hard drive ??

does anyone know how i can access my harddrive please, because im having nooooo luck at all

thank you very much
jamie

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by BFilmFan In reply to external HDD is showing a ...

Have you tested to see if the hard disk can be seen on another system? If not, let's make sure that it hasn't failed first.

Next go into Device Manager and see if there are any devices with red check marks or yellow exclamations. If there are, reload the drivers.

Once you have performed those functions, check back with us if you are still having issues.

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