Question

External HDD Samsung st1000lm024 only visible in Device manager,

By apilkyte ·
This HDD is from my computer, I used it as external for about 2 years now and it was working properly. It is Samsung st1000lm024. For some reason I can't open it or find it in disk management. It can only be visible in Device manager.

In disk management it shows grey area of Disk 1 Not initialized, when I try to Initialize as MBR it shows fatal device hardware error, when I try GPT - size is too small. I tried to find it on FInd and Mount and the size of it appears at 0b, even though it is 1TB.

I'm no tech, so I really need informative step by step answers. Thanks! P.S. It would be amazing if you'd tell me not only how to fix it but also how to save my files.
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External HDD Samsung st1000lm024 only visible in Device manager

by tiwariankits496 In reply to External HDD Samsung st10 ...

This sounds like a technical issue with your device. I would suggest you to visit a nearby Samsung Mobile Service Centre in Mumbai and reveal your issue to their technical support. they are proficient and have handled similar issues before. they can surely help you out better. For more details visit - http://www.vcareservice.in/Samsung-Mumbai

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