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I am experiencing some serious problems. I have two internal C: (local and inside the pc, windows is installed here) and E: (seagate, makes noises so put it in a case and put it outside like an external). I have all my important data on E: (400GB) music, pixs, videos etc etc, i was deleting a few files and after a restart windows said i had few corrupt files and i wasn't able access my music, pix, video folder and asked me to run chkdsk so i ran chkdsk/R and got most of the files ie i was able to access the folders again but i noticed that some videos had gone to 0 bytes, some pix said "preview no available" and music didn't play and program files said the application or dll path is missing or corrupted. I have tried countless recovery programs to get the data back but i still can't get it please help me!!!!!!!

19 replies

by michael jay

remove all data from that e: (the noisy drive?), I would think that it is failing and will not get better soon.

I would not recommend chkdsk or any other move than to copy all data that you can get now.

If the data is not replaceable I would suggest that you turn off the drive and contact someone like drivesavers or ontrack for professional data recovery procedures.

by triplethreat2151

The thing is i have been using for ages like 10 days and i haven't had anymore problems i think it maybe a bad sector i really need the data i called pro's and they said it would cost me $1000, i don't have that much money, i have made few backups but there is 100GB data where can i back it up C: has like 9 GB free can't put it on disks then how? I just want the data back somehow then i will get a new one, I have a warranty for this as well so i can return it but i got it online so the person hasn't exactly been in contact with me either. What should i do?

by michael jay

This drive is new and seems to be failing, right?

It has a warranty, right?

You want the data, right?

You are kinda between a rock and a hard place as the warranty has no coverage for data, just the integrity of the hardware. If the hardware fails your data is lost but they will replace the drive.

A quick but still not too cheap option is to run to the Staples or other office supply store and buy a USB hard drive and try to backup to that.

If my understanding of your problem is correct, and the drive you have is failing and will get much worse soon. I would not wait for online help as that tends to be rather slow, get a place to put the data and get it there.

edit to add the "A"

by deepsand

Try the "Questions" forum; the "Discussion" forum is for matters of general discussion, not specific problems in search of a solution.

Post problems such as this to the "Question" forum, rather than the "Discussion" forum. There are those who specifically seek out problems in need of a solution, and that's where they go to look for such.

Additionally there are the benefits that:

1) The "Questions" forum provides for your feedback, by way of your being able to mark "helpful" responses as such. This does not necessarily mean that a given response contained the complete solution to your problem, but only that it served to guide you toward it. This is intended to serve as an aid to those who may in the future have a problem similar to yours, so that they might have a ready source of reference available, thereby perhaps obviating the need for them to repeat questions previously asked and answered.

2) The revised TR makes it quite difficult to find both "Discussions" and "Questions" that have not had a fairly recent post, owing to some functions comingling them in the listings. By keeping each type in their respective forums, it is easier for all to find what they are looking for.

by michael jay

have a "move to questions" button like the "report as spam" button. Then the Powers that be could move this post and others like it to the questions forum.

Till that option is workable let us just help out as best we can.

Serving the customer comes first.

by deepsand

Thus, the intent of my earlier post is not to suggest that all such Discussions should be replicated in the Questions forum, but that they should serve to educate the OPs, along with other readers & participants, as to how to handle such matters in the future.

by triplethreat2151

Hey,
I got the demo ver for this program and did a file recovery and when i looked in the lost files the pix that i m looking for said "File corrupted" in the preview, i hav no idea how they got corrupt. On the 10th they were ok but after chkdsk/R and chkdsk/F, these pix didn't display. Do you think that chkdsk utility corrupted these files?

by triplethreat2151

Bad sector? I don't think its a virus, chkdsk problem is fine, tried system restore, virus scans, looked for malware, i have also got hiren's boot cd (don't no which program to use by the way), have tried 20 file recovery programs looking for the files (my point is its not deleted and from the looks of it corrupted) i don't no exactly what the problem is thus i m unable to fix it, i have tried a few techs and i just mentioned bad sector and straight away said no can't fix, they won't even look at it said take it to the prof data recovery, i have stopped deleting files as i know they get overwritten. What to do?

by deepsand

merely recovered what it could, and isolated the rest.

That your disk is failing is here the culprit.

by triplethreat2151

I know this is mostly the case, someone suggested that i put this harddrive in the freezer put in back and try to get as much data as i can??? I want to try every single thing those pix are realy special, i have backups of most of them but some recent pix of me and my ex gf and with family they are real recent u no so there is no back up for that

by bax2x

with anything computers this is the place to be. Everyone here is VERY helpful and knowledgeable. Always give a thumbs up to helpful comments to give props but also so anyone else who is having this problem can easily find the solution.

by michael jay

that if the file is corrupt then it is corrupt.

Kaput.

Dead.

Other than the very expensive data recovery pros, and even they may not be able to get it back, it may be sadly over for that or those files.

I tend to say it again and again to my customers, please back up your data, because if you do not this kinda thing can happen.

Without a backup you are out of luck.

by deepsand

in those case where the mechanical movement of either the spindle or the head is being impeded by stiction.

They are of no avail when the data on the platters is already changed, i.e. corrupted.

by michael jay

put it in the freezer and then bring it out it will start with the condensing phase. Water drops will develop everywhere and the drive will be dead.

I have heard of this being successful but never seen it done in person.

If you could freeze the drive and keep it in the freezer and connected to the computer it might just work.

I would not count on it.

edit cuze i cnt spl

by deepsand

Use a hair-dryer, or other similar device, to thoroughly dry both the drive and the inside of a ZipLock or similar plastic bag. Place the the HD in the bag, seal, and place in the freezer.

After the passage of an appropriate perioed of time, so as to bring the contents of the bag down to freezer temperature, remove from freezer, but leave bag sealed.

At the machine, remove the HD, and install.

Then, work as quickly a possible at retrieving data before the HD returns to room temperature.

The platters themselves are hermetically sealed, so that any condensation will not reach them.

Still, this is only going to work for problems caused by stiction; i.e., those where the head is stuck to one or more platters, or the spindle grease has dried sufficiently so as to have effectively frozen it in place. In either case, the unequal contraction of the various materials when frozen may serve to sufficiently reduce the stiction so that the torque of the drive's motor is sufficently to overcome such stiction.

by triplethreat2151

I want to try any other methods, this i want to do as a last resort, i don't no wats wrong so u no, if this screws up then i m gone. Thanks for the reply i will print this for future refrence

by deepsand

corrupted data, but only valid data which presently cannot be accessed owing to the failure of the platters to rotate at the required speed owing to lack of proper spindle lubrication or the inability of one or more heads to lift off from the platter(s) and fly.

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