failed boot

By bgunter97 ·
I am working on a dell dimension 3000 running windows xp that will not boot up. It hangs up at the windows loading screen with the blue bars going across. No new hardware or software has been added just came home and tried to start computer and it wouldn't boot. Will not boot to safe mode either, it hangs at system32\drivers\agpCPQ.sys momentarily and then goes to blue screen error message that says a problem has been detected and windows has been shut down to prevent damage. The video driver has failed to initialize. Technical info:STOP: 0x000000B4 (0x8362AA08,0x8359B000,0x8359A000,0x00050000)
Ran dell diagnosics showed no problems. Replaced CMOS battery, checked connections, if I boot to installation CD on repair and do check disc will it wipe out my data? Does anyone have any suggestions on how I can save data and reload OS or repair existing OS? Responce much appreciated!

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XP Repair Install

You might want to backup everything if possible or cross your fingers and hope it does the job.
I have used this many times and it works, but it depends on your set up.

Repair Install
If XP is corrupted to the point where none of the previous solutions get it to boot,
you can do a Repair Install that might work as well as keep the current settings.
Make sure you have your valid WindowsXP key.
The whole process takes about half an hour depending on your computer
If you are being prompted for the administrator's password, you need to choose the 2nd repair option, not the first.
1.Insert and boot from your WindowsXP CD
2.At the second R=Repair option, press the R key
3.This will start the repair
4.Press F8 for I Agree at the Licensing Agreement
5.Press R when the directory where WindowsXP is installed is shown. Typically this is C:\WINDOWS
6.It will then check the C: drive and start copying files
7.It will automatically reboot when needed. Keep the CD in the drive.
8.You will then see the graphic part of the repair that is like during a normal install of XP (Collecting Information, Dynamic Update, Preparing Installation, Installing Windows, Finalizing Installation)
9.When prompted, click on the Next button
10.When prompted, enter your XP key
11.Normally you will want to keep the same Workgroup or Domain name
12.The computer will reboot
13.Then you will have the same screens as a normal XP Install
14.Activate if you want (usually a good idea)
15.Register if you want (but not necessary)
17.At this point you should be able to log in with any existing accounts.

Please post back if you have any more problems or questions.
If this information is useful, please mark as helpful. Thanks.

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You need to get a XP CD (borrow/beg/steal)

by robo_dev In reply to failed boot

Boot into recovery console, run fixboot or try copying in a fresh agpcpq.sys file, while in recovery console.

Did you try defaulting the bios?

This error means that either the driver file is hosed, or something changed in the hardware that makes the driver load fail.

If the latter is the problem, sometimes you can change bios settings regarding video (like how much video ram / agp window, etc) or even try popping in another video card.

If all else fails, get a new HDD, do the recovery and install a factory fresh OS on that drive.

Put your existing HDD in a USB case or configure as a secondary drive...that way you can recover data safely.

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handy way to save data

by martinqc In reply to failed boot

There are USB cables that will allow you plug
most HDDs into the usb port for data recovery
purposes. There are inexpensive ones that
work with PATA and SATA drives as well as
2.5" laptop drives without adapters. Items
such as this
( are
very useful for this type of situation.

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Well it could be a Hardware problem where something

by OH Smeg Moderator In reply to failed boot

Like the PS is no longer producing the correct Power or Current. Or it could be a Memory Failure occurring.

I would suggest loading a Live Linux and seeing if the system will actually open it to the Desktop. If it does use some external Media to save your Data to and then perform a Repair Install with a M$ Branded Install Disc as apposed to the Dell Recovery Disc as this doesn't have the option to Repair the Install.

List of Live Linux's

M$ Knowledge Base Article on how to perform a Repair Install

If it will not open a Live Linux try swapping the PS with a Known Good unit and see if it boots now. If if doesn't then you'll need to perform a full Diagnostic Procedure and even then that may tell you nothing but it's a starting point to work from.

If you don't swap the PS and run the Dell Diagnostics first and it is the PS the Diagnostics will give you incorrect messages that can result in Expensive parts being bought that are not required.


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On Board Video?

by willcomp In reply to failed boot

Is PC using integrated video or does it have an AGP video card?

Does AGP440.sys load in safe mode (should be just prior to agpcpq.sys)?

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