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Failed shutdown or restart

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5 replies

by bill.maclean

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while choosing the 'Start/shutdown, and then Restart or Shut down, the computer fails. After receiving blue Windows screen, Windows is now Shutting down, following this, the screen goes Black, with white broken horizontal lines and flat cursor in lower right corner, one inch from bottom and right side.. you have to hit the Reset, but the 'scandisk operation' does not happen. What causes and how is this repaired..

5 replies

by nvpaladin

Real quick and easy thing to do is (assuming WIN98) go to START>>PROGRAMS>>ACCESORIES>>SYSTEM TOOLS>>System Information..........Then open TOOLS and perform System File Checker.

Hope this helps

by poettone

Answer one is good but easier to do is Type MSinfo32 at the run line and goto tools, system file checker. I would like to say that it is a software config problem with your video drivers. But I would lean more towards hardware failure in the video subsystem. Typically a faulty video board will produce similar symptoms as you describe. The scandisk is activated by the command in your msdos.sys file which can be viewed and edited from the command line ie

edit msdos.sys

the autoscan+ shouldbe 1 for yes
if this is ok then Im not sure what would make this skip on startup. hope this helps some, as I would try different video boards and test for problems. Good Luck

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