Failed to find MAC address - TechRepublic
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July 7, 2012 at 04:36 PM
teresafitz

Failed to find MAC address

by teresafitz . Updated 13 years, 9 months ago

I have a Windows XP SP3 home computer that I am trying to connect with my work computer which is also a Windows XP SP3 using SonicWall Global Client. On my home computer I received a message indicating that I should reinstall the Global Client software. I uninstalled the program but I did not retain the MAC address during the uninstall. Now I have tried reinstalling the Global Client software several times, updating the DNE on my home computer, ran disk cleanup, tried to clear out the registry of any SonicWall references. I have asked SonicWall support for this issue and they suggest that the problem is with Windows on my computer. Does anyone have any suggestions on how I can correct this problem?

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