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  • #4145730

    Failed update to IOS version 16.5.1


    by bognortc ·


    Hi there, I’m Jake and I’m from Indonesia. I apologize if my English isn’t great. I’ve got a query about upgrading to the most recent IOS edition. When I attempt to update my IOS, I receive a message saying ‘update installation cannot be completed.’ What steps should I take to resolve this? Appreciate your assistance.

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    • #4145735
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      Need more information

      by birdmantd ·

      In reply to Failed update to IOS version 16.5.1

      What model # of the iPhone? What version of iOS is currently installed? Are you updating through a cellular connection, Wi-Fi or through a cable connected to a PC/laptop computer?

      • #4149046

        Reply To: Failed update to IOS version 16.5.1

        by wm8832305 ·

        In reply to Need more information

        If you’re experiencing issues with a failed update to iOS version 16.5.1 (or any other iOS version), there are several steps you can take to troubleshoot and resolve the problem:

        Check Internet Connection: Ensure that you have a stable and reliable internet connection. A poor connection can lead to update failures.

        Restart Your Device: Sometimes, a simple restart can help resolve update-related issues. Hold down the power button and slide to power off. Wait a few seconds and then power your device back on.

        Check Available Storage: Make sure you have enough free storage space on your device for the update to be downloaded and installed. Go to Settings > General > iPhone Storage to check your storage usage.

        Update Using iTunes/Finder: Connect your device to your computer and try updating using iTunes (for Windows) or Finder (for Mac). Make sure you have the latest version of iTunes or Finder installed.

        Delete Downloaded Update: If the update was partially downloaded but failed to install, you might need to delete the downloaded update. Go to Settings > General > iPhone Storage, find the iOS update, and delete it. Then, try downloading and installing the update again.

        Reset Network Settings: Go to Settings > General > Reset > Reset Network Settings. This will reset your network settings to default, and you’ll need to re-enter Wi-Fi passwords.

        Disable VPN: If you’re using a VPN, try disabling it before attempting the update.

        Check Apple’s System Status: Sometimes, Apple’s servers might experience issues, causing updates to fail. You can check the status of Apple’s services on the Apple System Status page (

        Try Over a Different Network: If possible, try updating your device over a different Wi-Fi network or cellular data to see if the issue is specific to your current network.

        Update in Recovery Mode: If none of the above steps work, you can try updating your device in recovery mode. Connect your device to your computer, open iTunes or Finder, and follow the instructions to update in recovery mode.

        Contact Apple Support: If the problem persists, it’s a good idea to reach out to Apple Support for further assistance. They can provide personalized guidance and help you resolve the issue.

        Remember to back up your device before attempting any troubleshooting steps that involve resetting or restoring your device to prevent data loss.

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