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Failing updates

By Blackcurrant ·
Hi everyone

I have been trying to install the latest OS updates without success. The OS's affected are Win2000 and WinXP.

When I run WindowsUpdates the validation tool successfully downloads and installs. After it has run I am taken back to WU and the remainder of the updates are downloaded successfully.

One of these, the malicious software removal tool, installs without any problems. The remainder however, all fail to install.

Following the information on the site, all the failed updates report error code 0x8007F004.

Following up on this, I have discovered that this error code can be generated if the logged in user does not have sufficient rights to install the updates. However, all updates were able to be installed previously when I was logged in.

I apply Group Policy from our 2003 (standard) server. All the machines are located in a single domain with a single domain controller. I was wondering if group policy may be affecting this as I have only recently started applying it. I have added the Administrator group to the 'Manage auditing and security log' and 'Back up files and directories' in User Rights Assignment based on a similar issue I discovered here: http://www.anetforums.com/posts.aspx?ThreadIndex=28944

Is there anything else anyone can think of that I can try please?

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by BFilmFan In reply to Failing updates

Create a test OU with no GPO being applied.

Move the server to that OU.

See if the update then installs.

If it does, your GPO is indeed the issue.

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by Blackcurrant In reply to

Hi BFilmFan, once again you are the man. I disabled Group Policy, rebooted one of the computers and ran WU. Everything worked fine. Thanks!

Now, what I don't understand is why this has happened. And, will it happen again now that GP has been enabled again...

I am using mostly the default GP that comes with Win2k3 server. The only things I changed were cosmetic - the text shown in the I.E. title bar, default locations for the places bar, and I stopped Windows Messenger from starting on all the machines.

Anyway, thanks again.

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by sgt_shultz In reply to Failing updates

when i searched mskb using your error code, i got only this hit. says it is dcom permissions thing:
Windows Update stops responding if you click Install to download and install updates for Windows XP or Windows 2000
View products that this article applies to.
Article ID : 896227
Last Review : March 29, 2005
Revision : 1.0
On This Page
SYMPTOMS
RESOLUTION
Windows XP
Windows 2000
APPLIES TO

SYMPTOMS
If you scan for updates for your Microsoft Windows XP-based or Microsoft Windows 2000-based computer at the Microsoft Windows Update Web site, Windows Update may display a list of updates that are available for your computer. However, if you click Install on the Install Updates Web page to download and install the updates, the progress indicator stops responding, and you cannot download the updates.

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by sgt_shultz In reply to

RESOLUTION
To resolve this issue, make sure that the DCOM settings in your computer are configured correctly. To do this, use the method for your operating system.
Back to the top

Windows XP
1. Click Start, click Run, type dcomcnfg in the Open box, and then click OK.
2. In the Component Services snap-in, click Component Services, expand Computers, and then expand My Computer.
3. On the right pane, right-click My Computer, and then click Properties.
4. Click the Default COM Security tab.
5. Under Access Permissions, click Edit Default, and then make sure that Everyone is listed in the Group or user names list.

Note If Everyone is not listed in the Group or user names list, follow these steps:a. Click Add, click Advanced, and then click Find Now.
b. Click Everyone in the Name(RDN) list, and then click OK.
c. Click OK to close the Select Users or Groups dialog box.

6. Click OK to close the Access Permissions dialog box.
7. Click OK to close the My Computer Properties dialog box.
8. Quit the Component Services snap-in.
9. Register the following ActiveX (.ocx) files and Dynamic Link Library (.dll) files Msscript.ocx
? Dispex.dll
? Vbscript.dll
? Scrrun.dll
Note To register the ActiveX and DLL files, type regsvr32 /s ActiveX file name or Dynamic Link Library file name at a command prompt, and then press ENTER. For example, to register the Msscript.ocx file, type regsvr32 /s msscript.ocx, and then press ENTER. Repeat this step for all the files that are listed in step 9.

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by sgt_shultz In reply to

Windows 2000
1. Click Start, click Run, type dcomcnfg, and then click OK.
2. Click the Default Security tab.
3. Under Default Access Permissions, click Edit Default.
4. In the Registry Value Permissions window, make sure that Everyone is listed in the Names list.

Note If Everyone is not listed in the Names list, follow these steps: a. Click Add, click Everyone in the Names list, and then click Add.
b. Make sure that Allow Access is selected in the Type of Access list, and then click OK.

5. Click OK to close the Registry Value Permissions window.
6. Click OK to close the Distributed COM Configuration Properties window.
7. Register the following ActiveX (.ocx) files and Dynamic Link Library (.dll) files Msscript.ocx
? Dispex.dll
? Vbscript.dll
? Scrrun.dll

Note To register the ActiveX and Dynamic Link Library files, type regsvr32 /s ActiveX file name or Dynamic Link Library file name at a command prompt, and then press ENTER. For example, to register the Msscript.ocx file, type regsvr32 /s msscript.ocx, and then press ENTER. Repeat this step for all the files that are listed in step 7.

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by Blackcurrant In reply to

Hi sgt schultz, thanks for answering. I am sorry but I neglected to mention that this was one of the first things I did. Thanks, though, for taking the time to answer my question.

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by Blackcurrant In reply to Failing updates

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