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fatal exception

By claplace ·
when one of our computers is shutting down there is a fatal exception which appears. could you please let me know what it may mean and how does one correct same.

Fatal Exception has occurred at
0028:BFF7D8EC

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fatal exception

by BV2 In reply to fatal exception

It sounds like Windows is puking during the shutdown process - reinstall the OS and see if that doesn't cure the problem

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fatal exception

by claplace In reply to fatal exception

The question was auto-closed by TechRepublic

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fatal exception

by CoreWarrior In reply to fatal exception

Fatal exception errors are codes returned by a program in the following cases:
Access to an illegal instruction has been encountered.Invalid data or code has been accessed.The privilege level of an operation is invalid.
A common cause for these error messages is faulty physical memory (RAM) on the computer.
Troubleshoot the ram by swapping some of it out.To determine if the problem is being caused by a corrupt VXD file or a progarm,perform clean boot troubleshooting procedures,see KB Article I Q192926

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fatal exception

by CoreWarrior In reply to fatal exception

If this is a win95 machine seeArticle I Q243039 for How to Perform a Clean Boot in Windows 95

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by claplace In reply to fatal exception

The question was auto-closed by TechRepublic

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by arrichter In reply to fatal exception

Before reinstalling windows or replacing your RAM, you might want to try reinstalling your sound drivers and your display drivers. Windows will sometimes give fatal exception oe and od errors if there are problems with the drivers. Also these errorscan occur if your exiting windows sound file is corrupt - try changing it or disabling it from sounds in the control panel under sounds. Also try clearing your startup menu - using msconfig if you are using windows 98.

Hope this helps.

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by claplace In reply to fatal exception

The question was auto-closed by TechRepublic

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by claplace In reply to fatal exception

This question was auto closed due to inactivity

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