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  • #2092163

    fatal exception

    Locked

    by claplace ·

    when one of our computers is shutting down there is a fatal exception which appears. could you please let me know what it may mean and how does one correct same.

    Fatal Exception has occurred at
    0028:BFF7D8EC

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    • #3879296

      fatal exception

      by bv2 ·

      In reply to fatal exception

      It sounds like Windows is puking during the shutdown process – reinstall the OS and see if that doesn’t cure the problem

      • #3669564

        fatal exception

        by claplace ·

        In reply to fatal exception

        The question was auto-closed by TechRepublic

    • #3879288

      fatal exception

      by corewarrior ·

      In reply to fatal exception

      Fatal exception errors are codes returned by a program in the following cases:
      Access to an illegal instruction has been encountered.Invalid data or code has been accessed.The privilege level of an operation is invalid.
      A common cause for these error messages is faulty physical memory (RAM) on the computer.
      Troubleshoot the ram by swapping some of it out.To determine if the problem is being caused by a corrupt VXD file or a progarm,perform clean boot troubleshooting procedures,see KB Article ID: Q192926

      • #3879282

        fatal exception

        by corewarrior ·

        In reply to fatal exception

        If this is a win95 machine seeArticle ID: Q243039 for How to Perform a Clean Boot in Windows 95

      • #3669565

        fatal exception

        by claplace ·

        In reply to fatal exception

        The question was auto-closed by TechRepublic

    • #3868543

      fatal exception

      by arrichter ·

      In reply to fatal exception

      Before reinstalling windows or replacing your RAM, you might want to try reinstalling your sound drivers and your display drivers. Windows will sometimes give fatal exception oe and od errors if there are problems with the drivers. Also these errorscan occur if your exiting windows sound file is corrupt – try changing it or disabling it from sounds in the control panel under sounds. Also try clearing your startup menu – using msconfig if you are using windows 98.

      Hope this helps.

      • #3671305

        fatal exception

        by claplace ·

        In reply to fatal exception

        The question was auto-closed by TechRepublic

    • #3669563

      fatal exception

      by claplace ·

      In reply to fatal exception

      This question was auto closed due to inactivity

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