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faulting module jscript.dll

By Computer Geek ·
Okay, since I can't give out that much information, I'm not too sure if anyone will be able to help, but here it goes...
I'm trying to get to a secure website from this one system. 19 others with the exact same security, policy, java version, IE version and system with same service pack can get to it. When I type in the authentications it find the website, but just as it starts to download it, ir crashes with a generic Event ID 1000 error stating:

Faulting application iexplore.exe version 6.0.2900.2180.faulting module jscript.dll version 5.6.0.8820 fault address 0x00016f59.

Same error each time, even the address.

We have attempted to correct the problem by reinstalling IE, updating every Windows update, uninstalling and reinstalling Java, ran sfc /scannow, searched Microsoft for any useful information about faulting modules, etc... Has anyone come across this type of error before and was able to fix it?

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by DugaDugDug In reply to faulting module jscript.d ...

Found the following information via a MS group that might help:

If you're on XP SP2, try the suggestions in KB 870700 first "How to troubleshoot problems accessing secure Web pages with Internet Explorer
6 Service Pack 2"

http://support.microsoft.com/?kbid=870700#9

Also give the following a try:
Disable all third party Add-ons

1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.

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by Computer Geek In reply to

Microsoft's website answered the issue. It was an Add-on. Disabling the single add-on allowed access to the website. Thank you.

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by Computer Geek In reply to faulting module jscript.d ...

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