I can't get the modem on my XP Pro machine to dial out. Gives No Dial Tone message. I get a dial tone on the phone out port of the modem card. Dial software says the modem is on port COM3.
Device Manager: 'Ports (COM & LPT)' says I have COM1; 'Modems' says I have Lucent Win Modem on PCI Slot 1. Nowhere does Device Manager show a port COM3.
This modem card came with my original Win98 machine and has been moved to a new machine running XP Pro.
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It sounds like you most likely need to update your modem driver to a version which XP recognizes & Supports. Go to the Agere (spun off from Lucent semiconductor) Support page and see if you can find XP drivers for your modem version. Here is the page: http://www.agere.com/entnet/modem_drivers.html
Right-click My Computer--sslece Properties--Hardware tab--Device manager button--expand Modems--right-click to select your Modem--click Properties--click the Diagnostics tab--click the Query Modem button--scroll down in the Command/Response window--was the Response a "success"? If not, suspect a modem problem (perhaps it needs to be reseated into its slot).
If "success", click the Advanced tab--click the Advanced Port Settings button--make sure Port number is set to Com 3.
Everything looks just like you said - But no change in the way it works. On a whim I uninstalled the driver for whatever was on COM1 and changed the port number on the modem to COM1. It seemed to dial but the tones didn't sound normal. Got a message "The dial server didn't answer." I dialed the server from another phone and it answered. Any other configuration tips or something I missed?
put 2 comas in front of phone number if you have voice mail, get your messages first disable wait for dial tone switch the phone connected to the modem switch the port the phone cord is connected to.
the inability to take the phone 'off hook' is the most common failure mode of modems, imh experience. so if it passes 'diagnostics' as described in prev answer, i think you need to replace the modem...
Another thing that maybe the cause of your problem is the modem driver. It may be for a different country than yours, that uses different information tones. Download a driver for your modem and your country.
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Fax/Modem says No Dial Tone
Device Manager: 'Ports (COM & LPT)' says I have COM1; 'Modems' says I have Lucent Win Modem on PCI Slot 1. Nowhere does Device Manager show a port COM3.
This modem card came with my original Win98 machine and has been moved to a new machine running XP Pro.