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Faxing from W2k machine

By moishl ·
The PC is 1.9MHz, 40GB disk, MOT SM56 modem, using WINFAX 10.0. The PC is new. The Disk is from the old PC. The operating system is Windows 2000 Pro.

I can send faxes and I seem to be receiving them up to the point of print or file. The error message is "reception error." WINFAX support believes that IRQ 17 is the problem and that the IRQ should be between 1 and 15. In WIN2K the assignment of IRQ is automatic and cannot be changed.

Microsoft has not been able to suggest a successful solution. Has anyone had a similar experience? Have you found a solution?

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Faxing from W2k machine

by Pinoy_Teknik In reply to Faxing from W2k machine

Have you tried other Windows Fax Software,
here is the link:
http://businesssoft.about.com/library/picks/aatp_fax-sof tware.htm
May be you can isolate it with other software....

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Faxing from W2k machine

by moishl In reply to Faxing from W2k machine

Poster rated this answer

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Faxing from W2k machine

by cbach1997 In reply to Faxing from W2k machine

If WinXP doesn't let you change the IRQ settings, then you may need to get an update for your Winfax software. A number of popular programs all of a sudden either didn't work or needed updated when WinXP came out. I've never heard of IRQ numbers above 15 until today, so this may be a problem like you said. Get in your System BIOS if you're comfortable and look for a PCI/PnP section (at first menu when it's an Award BIOS), and look for a Reset Configuration Data. This re-assigns resources toperipherals. Also make all resources available to PCI/PnP besides IRQ 3,4,14,15 (leave those at whatever they are). Hope this helps,

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Faxing from W2k machine

by cbach1997 In reply to Faxing from W2k machine

Sorry, looks like you wrote 2000, not XP. The above is still worth a try.

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Faxing from W2k machine

by moishl In reply to Faxing from W2k machine

I will look st it but my system is WIN2K. I am sure that somewhere at Microsoft there is a solution. Getting to it is somewhat doubtful.

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