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FILE ERROR "CANNOT FIND QLFENG.DLL"

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by premjis

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I copied 2 files created on office 97(word) from one PC into my Laptop (has XP Office). It did not open and instead an error came up as "CANNOT FIND QLFENG.DLL" and just stays there.

Other files open OK. What could be wrong.

Please help.

Sam

1 reply

by dklippert

It appears that the DLL is related to "Quick Link Fax".
Try opening Word with Winword /a
This stops add-ins.
Try opening the documents with the Shift key held down. If there are any macros, remove or edit them.
Rename Normal.dot and try to open again.
Copy all of the document, EXCEPT the last paragraph mark (?) and paste into a new doc.
Check Win.ini and system.ini if appropriate.

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