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File Protection & restore problems

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by yuen931

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All of suddent, my PC pop up a box, said, "Files that are required for windows to run properly have been replaced by unrecognized version, To maintain system stability, windoew must restore the original version of these files.", "Winkdj.exe has generated errors and will be closed by windows. You will need to restart the program", same thing with the OSD.exe file. I had tried to restore WIN2000Pro, but it will erase all the data. Is there other way to restore the OS without losing all my data? Can anybody tell me what's going on with my PC, and solution to my problem? I'll appreciate any suggestions & advices. Thank you!

5 replies

by curlergirl

This was probably caused by some program you installed that replaced dlls that are used by Windows. Win2K detects this and generates the first message you describe. Then, when you restart, it restores the original versions of the files, which may be why you got the second set of errors. Do you have any idea what these two files - winkdj.exe and osd.exe - related to? They do not appear to me to be any executables related to Win2K Pro but probably are 3rd party applications. If you can find out what they are, or if you recall loading a new program or driver of some kind right before the problem began, this will identify what program caused the original problem. Another tip - if you haven't got SP2 for Win2K already installed on your system, install it - this may help with any incompatibilities. Hope this helps!

by amberii

As an add-on to Synergy/dlo's response...download a freeware program called "Handle" from Sysinternals. It will list all all handles refering to open files...might help you find out what those files are...another one is "ListDLLs" (from the same company)for other troubleshooting.
Just found out about these myself...hope it will be of some use)

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