I’ve been attempting to install a USB external drive on an IBM Netvista X running WinXP. This computer has USB 1.1 running. The drives I’ve attempted all are USB 2.0 with backward compatibility to 1.1.
When connected I’ve gotten the same message from Windows 3 different times for three different products: Hardware Installation: hardware installation cannot be completed because an improper filter driver has been installed.
All of the drives have been recognized by Windows, plug and play starts automatically. But even with a disc of drivers I cannot complete the process. If I restart the computer it just continues to try to reinstall the same hardware.
Is there anything I can do to get this external drive to work? As the Netvista X series has no room for an additional internal drive I must have an external drive.
