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Financial argument to upgrade hardware

By jsfald ·
Are there any reports or studies done on the financial benefits to upgrade hardware that is older than 5 years old?

I believe half (10) of the computers in my company has P3 500 MHz CPU, 128 MB RAM. The users use various versions of MS Office and outlook, and some MS SQL based management software.

Is there any general research out there I could look up?

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Search the Web

by jdmercha In reply to Financial argument to upg ...

for total cost of ownership

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Why upgrade?

by stress junkie In reply to Financial argument to upg ...

You should have your own reasons to upgrade. If you don't then don't upgrade. Don't purchase things just because the stuff that you have is old. If the equipment that you have is doing the job then keep it. That will give you the best return on investment.

The only reasons to upgrade are:

The people who use the equipment aren't able to do their job with the current systems.

The current systems are causing people to waste time waiting for software to start or documents to open.

You have a new business requirement that the current systems cannot handle.

The vendor(s) for the software running on the systems don't support your version any longer. Therefore if vulnerabilities are found for your version of the software nobody will supply a fix.

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Slow computers for the task.

by jsfald In reply to Why upgrade?

I believe the computers are too slow for one of the applications we use but I have to do more research as to how powerful the computers really need to be. The software company that built this application can't tell me for sure the recommend requirements for the application, they just blame the hardware for its poor performance.

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You could make a mistake unless you know more

by stress junkie In reply to Slow computers for the ta ...

What is the application? Is it something off-the-shelf or is it a custom application?

I strongly recommend that you fully understand exactly why this problem application is performing poorly before you spend money. You could mistakenly purchase something that will not address the problem. For example, if the problem is network congestion then new desktop computers won't help.

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Or it could be cheaper to get new software

by Tony Hopkinson In reply to You could make a mistake ...

Upgrade the hardware, someone will want to upgrade the OS. Upgrade the OS, you upgrade the desktop applications, at which point you'll find the bad software probably won't work anyway.

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Compared to a new computer

by jsfald In reply to You could make a mistake ...

The application is a custom application that the software developer is trying to market to others in our market.

If we haven't invested so much money in it already I would recommend a different software package. I have been with this company for two years. The software provider has been trying to get it right for three years. They were pretty close a couple of months ago before we required more functionality and when they gave us the update it brought back most of the bugs the software had the past three years.

I do believe the I have isolated the problem to "outdated" hardware. The application is on a manager's computer that is two years old. It takes 5 minutes from start to finish on one process/procedure that they do. It takes 20 minutes for the same procedure on the older computers. This is just one procedure that they do 4-10 times a day. Other procedures take 2-3 times longer. (Of course the statisical gathering was not very scientific but the evidence is there that we should retire the 6-year old desktops and purchase some new desktops.)

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Cut your losses

by stress junkie In reply to Compared to a new compute ...

Refer to Tony Hopinson's post about chasing upgrades. You could end up spending a lot of money just because you wanted newer faster desktop hardware. As Tony noted, new hardware leads to new OS leads to new version of applications. Many thousands of dollars later you still have to deal with the original problem, that stupid application. It's time for your management to make the tough decision of abandoning this white elephant application and finding a more reliable replacement. Spending more money just to get this trouble application to work properly is a mistake. Chances are good that some other, more reliable, software vendor already has a mature product that will do what you need to have done.

The fact that this application is running on desktop computers seems very questionable. If you need to run a lot of statistical analyses on large databases you might find that a central server is a better solution. Also, you might find that network congestion is really your problem. If you have this application sharing files between desktop computers you have got a very bad configuration. It is possible that even if you just move the data files to a central file server you would see an improvement in performance.

As I said before, your problem may not be slow hardware. It could be your configuration, which might only marginally benefit from newer hardware. It could be that you need a central database server OR a central file server. And most especially you may benefit most if you find another software application to do the work that you need to have done.

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So the upgraded

by Tony Hopkinson In reply to Financial argument to upg ...

software will run.
Or because spares are more expensive than new kit.

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