Hi, Everyone:
I need some help! 😉
I was working at a Compaq computer with Win 98 SE. Norton Firewall was installed about a year ago and appeared to be working as a message would come up every so often about blocking entry. However, I decided to run Shield?s Up, and discovered that it was not secure! Only Ports 0, 161 and 162 are in stealth mode. Ports 23 and 80 are Open. All other show as closed.
Symantec?s Automated Support Assistant found that the Scheduling Agent was disabled and that the computer was in Audit mode. I believe I corrected those issues as we now get a clean bill of health from the Support Assistant. However, despite uninstalling and reinstalling Norton Firewall on several occasions, the security check remains the same. I have installed Zone Alarm ? but get same results. Same with no Firewall running.
It would seem that there is some setting on the computer (in the Registry?) that is prohibiting the correct installation of a firewall.
Norton had me restore the default General and Trojan firewall rules through a small download that appeared to do nothing. (service1.symantec.com/support/nip.nsf/docid/200309261?Open&src=w). That document also gave manual reset steps, but the Firewall gave the message that I did not have sufficient privileges? There is only one sign-on/password for the computer.
At some point I got (Windows) message that ?Your Windows configuration is invalid. Run the Windows Setup program again to correct this problem.? If we could find the Windows setup program, is there a way to run it to repair the OS without loosing all our info?
Unfortunately, I?m not at that computer now so cannot give further system information.
Any suggestions would be greatly appreciated.
Thanks.
MaydayNH
