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First IT manger's job

By hayhead533 ·
Greetings All, I just landed my first IT mgr position. I'll admit that I'm a little nervous. It's a small non-profit org w/ domain, FTP, Exchange & SQL servers. 30 work stations & 45 users.Windows Server 2003 NOS. Any comments or useful tips anyone might like to share would be most appreciated. Frey

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Congratulations!

by Oz_Media In reply to First IT manger's job

First of all, good for you!

Secondly, don't let it take over your life.

Thirdly, nobody can know everything about computers, you WILL run into problems, relax and take time to solve them properly.

and Finally, good for you! :)

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Don't change anything

by Tony Hopkinson In reply to First IT manger's job

'til you know how it works now.
The geeky tech losers foolish enough to allow to tell them what to do are a valuable asset not a cost.
Resist any temptation, to put your own immediate personal stamp on your department, until you know where everybody's toes are.
You can't be nice all the time, being straight all the time will be far more appreciated anyway.

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Congrats & some quick advice

by lb63640 In reply to Don't change anything

1. Find any and all documentation regarding the system: licensing, software vendors, network diagrams, details for cable drop points, etc. Can't find any, start your own collection ASAP!

2. If possible, develop a rapport with whomever was the previous manager of the department. They will have special insight into challenges you will face with the equipment and office politics.

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Congrats

by warpindy In reply to Congrats & some quick adv ...

This is some very good advice that the other two have posted. But just in case you have never meet the previous manager try and talk to other department heads to get a feel of what they think the IT department. This will give you insight in help desk issues, hardware/software and genreal office politics.

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Way to go

by Info-Safety, LLC In reply to First IT manger's job

Congratualtions on your new job. First order of business should be to learn who is who and what is what. Learn what you can about your staff, their strengths and weaknesses, who you can count on, etc., but more importantly, learn about your customers, especially the toughest ones. It's always nice to hear what you're doing right, but you really need to figure out what your challenges and opportunities are. Be very careful about what you promise, because things always seem simpler than they really are. Last but certainly not lease -- don't panic. You are going to do a great job!

Good luck.

Craig Herberg

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OR

by Oz_Media In reply to Way to go

Just buy some knee pads and find out who to b**w first.

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This

by Info-Safety, LLC In reply to OR

is a tough crowd!

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LMFAO!!!!!!!!!!!!!!!! :)

by TomSal In reply to OR

Sorry that one just caught me off-guard, which wasn't good as I was drinking water at the same time and nearly sprayed my monitor with it.

lol.

You sick bastitch! :)

(sad but true..lol)

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Work on them ... the staff!

by Thamakodi In reply to First IT manger's job

Tip #01: The key to being a good manager (assuming it is your goal) is by keeping the people who hate you away from those who are still undecided.

Don't waste your time trying to find out who is who ... at this stage, they all hate you.

:)

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Congratulations

by skywalker_al In reply to First IT manger's job

I started my first IT Manager job about 6 weeks ago and so far, so good. I would take some time to 'learn the landscape'. It is hard to develop a plan of attack until you know what weapons you have (staff stengths and weaknesses)and the goal to reach (vision of the company as a whole for the IT Dept). I am giving it 2 months, before I really start diving into projects of my own. I am still completing the ones my predecessor didn't finish. Take your time, present a professional attitude and you will do just fine.
Congrats!!

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