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Fixing black icons in win 98

By ndean ·
Our network administrator has developed user profiles for grades 5-12 in our school district. We re-imaged the desktops in our 2 labs (50 dell pcs) from the server image in one lab and peer to peer clones in the second. New applications added were updated versions of IE 5.5, Encarta 2000, and Office 2000. The pcs were clean when we imaged. When the students began to logon, we developed a problem with desktop icons and application icons turning black. We thought it might be the user.dat file so,we deleated the student's .dat files, cleared the users from the profiles in windows, and repaired the icons for all users. The desktop remained clean until the students logged on again. I might add that when the students elected not to retain individual settings, the desktop icons were ok. If anyone knows where else we can look to solve this problem it would be appreciated. By the way, we also tried to replace the icon cache file to no avail. Help!

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Fixing black icons in win 98

by ndean In reply to Fixing black icons in win ...

Point value changed by question poster.

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Fixing black icons in win 98

by joescalia In reply to Fixing black icons in win ...

try this I hope it works:
http://support.microsoft.com/support/kb/articles/Q199/1/52.ASP

Good Luck

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Fixing black icons in win 98

by ndean In reply to Fixing black icons in win ...

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Fixing black icons in win 98

by ndean In reply to Fixing black icons in win ...

Unfortunately, I failed to mention that MS Support was the first place we looked. We followed the fixes posted but it only made matters worse. Thanks anyway.

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Fixing black icons in win 98

by joescalia In reply to Fixing black icons in win ...

With that in mind it is possible that the error was already present on one hard drive and was copied when you made the drive images. Have you tried to reformatt one hard drive and give a fresh install with the same extra software and make 2 extra drive copies to see if the error is corrected.
Good Luck

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Fixing black icons in win 98

by ndean In reply to Fixing black icons in win ...

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by ndean In reply to Fixing black icons in win ...

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