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Floppy Disk Problem - Win XP

By webman000 ·
Hello -- I am getting the message below with Windows XP Pro on a re-install. The disk drive works fine in BIOS and with a Win 98 startup disk.

"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

Click Troubleshoot to start the troubleshooter for this device."

Can you help?
Thanks,
webman

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Need an update

by TheChas In reply to Floppy Disk Problem - Win ...

The driver for your floppy drive is part of the IDE buss driver for your motherboard.

You either need to download updates from Microsoft for XP, or install the XP version of the drivers for your motherboard.

Chas

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Found the answer

by webman000 In reply to Floppy Disk Problem - Win ...

I am using E-Trust AntiVirus. Found that the current version (6) causes the problem. I asked for a previous version of the software.

Problems solved.

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