I’m working on an axle weighing system for a client and they have their own custom app which has been deployed at all their sites.
The app is responsible for the technical parameter settings of these axle weighing systems (pads) as well but the company has no record of the admin password. User access does not allow for changing technical parameters.
The weighing system setup is that: The 2 pads are connected to a junction, from there it is then connected to a serial isolated converter(RS232) with USB support, which transmits the weighing data to the pc interface via USB.
I am stuck. Without the admin password to the software there is no access to the calibration menu.
What do I do now, any suggestions