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Forgotten application Admin password

By hquist ·
I'm working on an axle weighing system for a client and they have their own custom app which has been deployed at all their sites.
The app is responsible for the technical parameter settings of these axle weighing systems (pads) as well but the company has no record of the admin password. User access does not allow for changing technical parameters.
The weighing system setup is that: The 2 pads are connected to a junction, from there it is then connected to a serial isolated converter(RS232) with USB support, which transmits the weighing data to the pc interface via USB.
I am stuck. Without the admin password to the software there is no access to the calibration menu.
What do I do now, any suggestions

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TechRepublic cannot help you with this

by wizard57m-cnet Moderator In reply to Forgotten application Adm ...

Probably need to contact the software author/vendor.
TR members do not assist in password recovery or removal.
Do not respond to this thread.

We, the members of TechRepublic - A Resource for IT Professionals, will not assist anyone in the recovery/removal of lost passwords. You may have a legitimate reason to recover/remove a password. However, we cannot verify your motives and will therefore not assist anyone in what may be an attempt at gaining unauthorized access to a computer system. Due to the open nature of this forum, any assistance given to help circumvent security measures, even for legitimate purposes, would be available for unscrupulous individuals to use for illegitimate purposes. This is a risk that we, the members of TechRepublic, will not take. Please do not ask questions of this nature on TechRepublic.

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