I’ve recently taken up a newly created position within a Government institution to bring together disparate teams and make them a working and cohesive unit.
My situation and the challenges I have are as follows and I would appreciate any advice from anyone who has gone through this before or any ideas on how to effectively handle the change management.
The individual teams (comprising any where from 1-5 people) are currently isolated in individual departments and have originally been directly responsible for the management and control of the IT infrastructure in those departments. Most of the staff within the teams are legacy and have been with the Government institution for anywhere from 5-25 years. Some are now feeling that the organisation doesn’t value them as they were overlooked or rejected for the current position I hold and that the organisation felt it had to employ from external resources. There is also an overriding negativity towards the institution as a whole due to devaluation of the respect of the inhouse IT Staff and their ability to support a diverse infrastructure (some of this may actually be justified). Also amongst the staff themselves there is some negative attitudes towards other staff within the other teams.
So from all this I am meant to bring them together and form a working and customer service orientated support unit.
So I would really appreciate any suggestions as to supporting the change management process for this infrastructure.
Thanks,
John.
