We’re currently in the process of migrating a domain (and the exchange mail that goes with it). During the transfer we’re having mail auto-forwarded to the new address. But I have a problem, here’s the situation. For simplicity, we’ll say the emails addresses are bob@old.com and bob@new.com
Now that we’re moving bob to the new domain, he is using his new.com address, which works fine. It receives internal and external email. We’ve setup forwarding on old.com to forward all mail (and keep copy) to new.com. The forwarding works externally.
Here’s the problem but if I sent an email from john@new.com to bob@old.com, I get an undeliverable. Here’s the error: The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address
I’ve checked to make sure the contact records created are typed correctly, and they’re not hidden from the GAL. What am I doing wrong?