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Frontpage 2000 server time's out error

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by shanghai sam 1 view

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HI!
I have a coworker that teaches FrontPage 2000. Each student in her FrontPage class has a personal folder on a Windows 2000 Server to store anything they are working on. We don't allow them to save anything to the local drive. Here is the problem. When the students try to create a web and save it to their personal work space, they receive an error stating that the server has timed out. It finishes the process, but does not create the Web. IIS 5.0 is installed on the Windows 2000 server with the server extensions. The students can create their webs to a floppy, but that takes half the class time just to do. A work-around was to allow them to save to a folder on the local drive. That works fine, but again, I don't want the students saving to the local drive. I did a full install from Office 2000 Premium CDs to the local machines. This is becomming very frustrating. Any ideas???? Thanks in Advance

63 replies

by shanghai sam

I have all ready tried logging in as administrator. Still can't get the Web created. It still says the server has timed out. Also, the server extensions are installed. If I start the server extensions snap-in, and then run check extensions, the server reports that the extensions are correct. Is there other server extensions I need to install. Also, why did this assign an alias of user deleted for?

by shanghai sam

My answer is above. (Q numbers)It appears that someone is hacking this site and deleting ID's.
Doug Klippert

by edward clint

I had similar problems with frontpage 2000.

In our case, the problem was proxy servers.
User authentication FP2k uses would always fail with a time-out error, if the users browser settings included the LAN's proxy server.
If you use such things on that network, a good test would be disabling proxy on a client, temporarily.

-Ed

by rawright

I ran into this when I first started using Win2K and IIS5.0. While exploring Internet Services in the Control Panel, I found that the default installation didn't give me Write permision. Changing this setting allowed me to publish to the web without the pesky timeouts.

by karthikeyan umapathy

Server pages has to be stored in wwwroot directory to be accessible.

SO user should have access to store their serverpages in wwwroot directory.

wwwroot in C:\Inetpub\wwwroot

by kgosnell

I suspect there is more to this than local errors, there is a basic mismatch between your end and the server using your attempted protocol, IF you have an outside server that is managed by another department or a private server, have the tech that maintains it walk you through the settings via phone, there is a slight mismatch and the screwy low service diagnostics at the server are missing it, as it only is telling you there is a mismatch, or that they don't have a problem (As opposed to what?)This aspect must be addressed in order to determine if it really is only your setup. Likely it can be resolved with a slight adjustment in settings to make it be seen by the server, BUT , both ends must be viewed , and then the Tech can tell you what must be adjusted. At least this aspect can be eleminated if it's correctly set up.
Hope this helps

by kgosnell

Sorry about the second answer, but I had a thought as I reread several times your problem, I may have misunderstood and you have to operate the server as well, then if this is the case , contact the product service dept for Web. IIS 5.0 , and have one of their techs help you out of it, seeing they made the animal.
In any case I hope you resolve it, I will be watching to just how it's done.
Have a good day, luck

by kgosnell

I think you are using two protocols and they are mixing results, first try extending all timers to max for the various setups possible, as mapping is different than publishing as you know ,but it appears the server is poised to publish and the slaves are attempting to map it, or the reverse, see if any of the setups work, if they do, even one , but only have that one on, and after it's known to work, try another, and at the same time use that one again, if it fails, it is filling a needed cacheand the setting can't be used, copy the settings that operate to all machines, try that if it doesn't work, it likely is getting a cache call that is simply not large enough due to it's being designed for a single machine. you will have to make it one setup, such as mapping, because when the students are logged on their machines , requests are additive. I hope this helps

by glanz

I had a similar problem when I was working on a team building a page. It seems that the "all user write permission" was not activated.

by jmstitt

Well, It has been 30 days since I have first posted. I have had many good suggestions, but none have worked. Here is some more information. I have uninstalled IIS5.0 from the server. I am just using the server as storage for student files. Whena student logs in at a workstation, the login script gives them a mapped drive to their personal directory EX:(net use t: /home). Frontpage still times out when creating a Web to that mapped drive. The student can create the Web to the local driveor a floppy. After Frontpage creates the Web to the local drive of floppy, the files then can be copied to their personal directory. Just can't get it to create the Web automatically to their personal directory - Thanks for any suggestions.

by juanja

I think your problem has to do with the transfer.

Check the upload options.

Use Passive FTP

by michael roark - ccna/da mcp 3csa

I used to get that error all of the time, because the root of that web was stored on our server, and I didn't create it.
One way to do it is just to create a new web with the same name as their personal webs on the server. ensure that PWS is installed, please write me if you need any assistance with PWS, (it's an add-on), anyways, after making that new web, a pointer in a local folder under their profile, pointing to the server, (or mounted if NT5/win2k) have them create a page or two, and save it in that folder with the rest of their pages) next time they open it up, if PWS is installed and running correctly, everything will be just fine,
I've also had that problem here and lost a couple of days of productivity over it..
good luck, ifyou need anything else, just email me, michael.roark@4its.org,

by dmiles

This could be happening over a slow link or a large WEB
Open Regedit32
HKEY_LOCAL_MACHINE/system/currentcontrolset/services/w3svc/parameters/scripttimeout
increase the data value line

by william j sosville

Permissions Permissions Permissions! Check group permissions, user permissions, NTFS permissions and all policies for permissions that would preclude the students from writing to the drive.

by leafs_fan

I have some information that might help.
It seems that a certain file may be the problem: FP4AWEL.DLL
The solution is to rename the file on the workstations having the problem
and then copy the original file from the FrontPage cd back into the correct
location on the workstation.
See the following for the steps.

Workaround is to copy the original
version of FP4AWEL.DLL (4.0.2.2717) from
the FrontPage CD, located in the \PFILES\COMMON\MSSHARED\WEBSRVEX\40\BIN
folder over the version installed on the local machine by SR-1 (4.0.2.3406)
located at C:\Program Files\Common Files\Microsoft Shared\Web Server
Extensions\40\bin.

Hope this helps,
Pete

by raterry9

There are several errors I wish they would fix in FP2000 (Like broken picture links ARGHH!)

I ran to similar symptoms in FP2000 that you describe. Here are some things I found out.

1.) On an upgrade from NT4.0 and Opt Pak 4.0 the hidden/private directories disallow writes to those dir's (the _vt dir's). I had to set those to script, execute and write manually.

2.) If I allow the Domain to control security and WINS was running on the BDC it sometimes did not update (that's 2000 mixed mode obviously). I had to initiate a scavenge manually and eventually reinstalled FP 2000 and set FP to control security instead of using domain. If FP controls security and a sub web is created and sub-folders & files share security you can't keep folks from downloading a local copy of the web but you can disallow updates to the local files unless they change all permissions. If the users workstation login does not have Admin rights on the local box you can disallow permission resets.

3.) If you run terminal services on he server at login, there are no local files access privileges. Takes about 16 meg per user session.

I wish they?d fix FP2000, they are losing out to almost any other product that works better. Seems to have been relegated to 2nd tier.

by vinnyd

Hi,

I have been following this thread with great interest because I have been having the same "Timeout" error with a Windows NT server and Win 98 computers.

Today I downloaded and install from this url

http://msdn.microsoft.com/workshop/languages/fp/default.asp

This is for FrontPage 2000 that has SR1 installed.

This seems to have fixed the timeout problem I was having on 4 different computers.

Hope this helps you.

by dachshund

I'm not sure if the students are publishing to the url or to a mapped drive but some people find that mapping a drive letter to the server works well.
Create a share for the top website, and then students can publish by navigating to their own folders/websites.
I guess this qualifies as a work-around rather than a solution, but if you have to get on with your classes it should work.

by dachshund

Troubleshooting suggestions: find out who can store their work on the W2K server (for example, the instructor) and compare her rights with the students rights (group/user permissions as well as share permissions and file permissions). Try granting the students the same permissions as the people who can store files on the W2K server, and then remove the permissions one level at a time until you have the most secure settings but also allow them to do their work.

by leafs_fan

Is this guy going to rate these answers or what? I hate answering a question and get no reply..

by jmstitt

I am sorry that the answers are not rated. The system won't let me. It says the user is deleted. I emailed Techrepublic, but I received a canned response saying they cannot fix these problems. I posted the question 3 times trying to correct the problem, that is why you see it three times in the top 5 questions.

by kmerrillt

I've been using FrontPage2000 for about a year now and run into several situations I have had to learn how to correct myself. The program can react quite different with different servers. I see you have the server extensions installed on the server but you also need to make adjustments from within FP2000 while in your specific web. Try going to TOOLS;PAGE OPTIONS;COMPATIBILITY;SERVERS, set for the server type you are using.Make sure that ENABLED WITH SERVER EXTENSIONS is checked. Also be surethat the server extensions are the same version.
Another small problem I picked up on was when publishing to the server, where you type the URL of the web to publish to, make sure you use a / at the end of the URL.
Hope this helps.

by Member 35772270

Looks like you got a lot of help with frontpage. Since you have everything configured properly, go back to the basic problem. Time Out, usually happens when you don't have rights to access/write/read. I use frontpage and publish to a dell p120 all the time to test my pages. 3 weeks I started timing out for no reason at all, weell no obvious reason anyway. Had a lot of collisions on the network, found 2 bad patch cable, replaced them and everything went back to normal, problem solved.

by chuck rothman, gsec

That's usually caused by the service.lck file not being deleted properly. It's in the _vti_pvt directory. Try deleting it. If if says it's in use (a sure sign that's the cause), you may need to first shut down IIS, or restart the computer.

by estebandelatorre

What about trying to set the W2000 redirection folders utility?. It allows you to redirect mydocs folder to any folder of the server, it will be transparent for your students, and will help you to show your new skills for the next course!
Good luck

by Member 29244100

What version of Frontpage Server Extensions are installed on the Web Server?

I've seen this problem before, and a 'check and fix' didn't help.

Turned out that the Web Server had Frontpage 98 Extensions, and not FP2000.

HTH-

Jason.

by kerry.howard

I had the same problem and didn't matter what I did across the network the error would come up. To get the job done in my class I set up a folder on my computer had the students copy all info to that and when the network traffic was at its slowest eg at lunch time I would transfer the files to the server. Worked each time and the students were happy.

by alan_krumme

The network is attempting to resolve the numeric value as an Internet Protocol (IP) address, instead of recognizing it as the server name.

This problem is caused by the way host names are resolved. If the host name you are trying to resolve is numeric, the network may assume that the name is actually an IP address; therefore, the host name is not converted to an IP address. The network will time out attempting to reach this non-existent IP address.

by grooverr

Go to wwwmicrosoft/default, change protocols. If this doesn't work,load office 97 and see if the problem arises.

by estebandelatorre

Looks like you got a lot of help with frontpage. Since you have everything configured properly, go back to the basic problem. Time Out, usually happens when you don't have rights to access/write/read. I use frontpage and publish to a dell p120 all the time to test my pages. 3 weeks I started timing out for no reason at all, weell no obvious reason anyway. Had a lot of collisions on the network, found 2 bad patch cable, replaced them and everything went back to normal, problem solved.

by estebandelatorre

I've been using FrontPage2000 for about a year now and run into several situations I have had to learn how to correct myself. The program can react quite different with different servers. I see you have the server extensions installed on the server but you also need to make adjustments from within FP2000 while in your specific web. Try going to TOOLS;PAGE OPTIONS;COMPATIBILITY;SERVERS, set for the server type you are using.Make sure that ENABLED WITH SERVER EXTENSIONS is checked. Also be sure that the server extensions are the same version

Good luck

by ringram

This is taken from Microsoft's site..I hope it works!

This can be caused by either a short CGI timeout setting on the server or by the
amount of data in the Web itself. If the server cannot process the Web in a
certain amount of time (determined by the CGI timeout setting on the server),
this error message occurs. The client itself can also produce this message if it
does not get a response from the server after a few minutes.

RESOLUTION

Increase the time-out value on the server. To do this on an IIS computer, do the
following:

For IIS 3.0:

1. Start Registry Editor (Regedt32.exe).

2. Locate the following key in the registry:

HKEY_LOCAL_MACHINE/system/currentcontrolset/services/w3svc/parameters/Scripttimeout

3. On the Edit menu, click DWORD, select Decimal, type a value between 10 -
2,147,883,648 (seconds), and then click OK.

4. Quit Registry Editor.

For IIS 4.0

1. Click Start and point to Programs.

2. Point to Windows NT 4.0 Option Pack.

3. Point to Microsoft Internet Information Server.

4. Click Internet Service Manager.

5. Right-click the server name (not the virtual server, but the name of the
computer).

6. Click Properties.

7. Click the Edit button.

8. Click the Home Directory tab.

9. Click the Configuration button.

10. On the Process Options tab, choose the section for CGI Configurations.

11. Type in the new timeout value in seconds (use a value between 10 -
2,147,883,648).

12. Click OK three times.

WORKAROUND
==========

When you have published successfully, you can shorten the amount of time it
takes to publish by checking the "Publish changed pages only" check box.

by penguinsrule

Don't feel bad, I ended up having to create an entirely new account with a new email, username, everything because I got locked out - and I tried repeatedly to explain the situation to support to no avail (i.e. they mailed my password to my techrepublic address which I couldn't get to because I couldn't log in. So after spending a good amount of time trying to get support to help me, I started all over again. So at least I offer my sympathy..

by estebandelatorre

What about trying to set the W2000 redirection folders utility?. It allows you to redirect mydocs folder to any folder of the server, it will be transparent for your students, and will help you to show your new skills for the next course!
Good luck

by ghetto_punk

Well W2000 has a twisted security system as it is, but most large servers only save under the administrator login, unless u change the settings. Keep in mind if it is a personal folder u don't want it to be seen over the whole network. The security or destination settings in the server have to be changed to individually save files under a username and password.

by raptor_mn

I am going to hazard a guess. I believe you need to initially set up a web site for each user. That is to say setting a virtual directory on IIS to the drive area where the files are being stored. Without this, IIS really doesn't know the existenceof a web site outside inetpub/wwwroot.

I have had this problem myself when trying to create an Intranet site in a direcory location different than the /inetpub/wwwroot. I needed to set up a virtual directory in IIS that pointed to the physical directory elsewhere on the server.

There are a few options here. Create a virtual directory for each user, or create a single virtual directory and have users create subwebs within each. Option 2 is not probably the preferred option here since all users would be able to see the individual sites.

by jasonschambers

Among other great benefits, TechProGuild offers in-depth technical articles, e-books, and weekly chats moderated by industry experts on hot topics such as the latest OS developments and career advancement. Sign up now for a FREE 30-day trial of our TechProGuildsubdomain of the microsoft.com domain.

by bhrdwh

Its due to rights permissions of users. Gve Read-Write permissions to them the problem will be solved.
Akash

by kbrx

Verify that your permissions aren?t restricted and that your users have Full Control over their individual folders. Please excuse this answer if you have already checked this, but sometimes it?s the easy things that are overlooked.

by jaboy78

Uninstalled the Ms Office 2000 and install the Ms Office 2000 SR-1 and update the SP2 from microsoft website

by maxwell edison

If the page is meant to be accessed anonymously, give the IUSR_ account full control to the ASP page, and the folder and files where the server is located. Additionally, if the path to the server is being referenced using UNC (\\Server\Share), ensure that the Share Permissions allow the IUSR_ account full access.

If the page has been secured such that the IUSR_ can't access the file then ensure that the user's account that is being authenticated has full control to the appropriate folders and files.

At a minimum, the account being used needs Create, Destroy, Read, Write to work with the .ldb file. Specific permission can be applied to the server to limit access.

A quick way of ensuring anyparticular error is a permissions issue is to add the IUSR_ account to the Administrators group. If this fixes the error, then it is a matter of ensuring that the user account being used has sufficient permissions. Ensure that you remove the IUSR_ account from the Administrators group when finished testing.

Maxwell

by maxwell edison

.
.
To change the time-out value for DSN:

From the Windows 2000 Start menu select,

Settings-->Control Panels-->Administrative Tools-->Data Sources (ODBC).

Then

Click on the System tab-->Highlight the correct DSN and click on the Configure button-->click the Options button-->Change the Page Timeout value to 5000. (Or experiment with the value)

Maxwell

by searogue

Just a comment.

This question is black & white proof that points are a BIG deal in this community. Not long ago, I read a question where someone (I forget who) aksed if people would answer a question for 1 point. I have NEVER seen a question (with a point value of 50 or 100) even get CLOSE to this many responses & in such detail as some of these.

Sorry, I just had to put in my "2 cents" as well.

Hope you get the answer to your problem & get it corrected.

Best Regards,

Tony

by maxwell edison

This error can occur if all of the following are true:

The following software is installed on the client:
Microsoft Windows 2000
Microsoft Internet Explorer 5.0
Microsoft Windows 2000 Service Pack 2
Microsoft FrontPage 2000 or Microsoft FrontPage 2002
The following software is installed on the server:
Microsoft Windows NT 4.0 or Microsoft Windows 2000
Microsoft Internet Information Services
Microsoft FrontPage Server Extensions 2002 or SharePoint Team Services

RESOLUTION
You can prevent the error described in the "Symptoms" section by installing the latest version of Internet Explorer. To download and install the latest verion of Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/ie/

Maxwell

by maxwell edison

This error can occur if all of the following are true:

The following software is installed on the client:
Microsoft Windows 2000
Microsoft Internet Explorer 5.0
Microsoft Windows 2000 Service Pack 2
Microsoft FrontPage 2000 or Microsoft FrontPage 2002
The following software is installed on the server:
Microsoft Windows NT 4.0 or Microsoft Windows 2000
Microsoft Internet Information Services
Microsoft FrontPage Server Extensions 2002 or SharePoint Team Services

RESOLUTION
You can prevent the error described in the "Symptoms" section by installing the latest version of Internet Explorer. To download and install the latest verion of Internet Explorer, visit the following Microsoft Web site:

http://www.microsoft.com/ie/

Maxwell

by dfields

Here is your answer.

1) Don't "save," PUBLISH: All you are doing is saving htm file to a folder. No web is created that way. Have users Create a New Web under the Root Web and publish to that web. If you must use those personal folders, create a virtual directory under the root web (in IIS manager snap-in) and point it to the physical folder.

2) Make sure the machine name is not a number; fp will translate it as an IP address

3) If you are using a proxy server, make sure you are publishing through a CERN 3.0 compliant one such as MS Proxy Server 2.0

Dean

by cavedweller

This question will never die. You'd think that Tech Republic would place some sort of time limit on questions so that they don't clog the system forever.

OK, 17+ months isn't forever. Still, it's time to take some action. If "user deleted" hasn't closed the question by now or rated any answers in 17+ months, or even kept their account active, what are the chances that the situation will change?

TR might occasionally review the site and clean old questions up. How hard is it to checkon the few top questions that appear on the main page? I suspect that they (TR as an institution) are really the type that appears to know a lot, quotes excellent references, yet can't quite seem to get the job done in the real world.

Perhaps that's why they're publishers and not administrators. The problem is, if you talk the talk but can't walk the walk, your credibility is ZERO!

by cavedweller

I wrote to TR and asked why they don't occasionally clean up. I pointed out that:

"Members post questions with high point values hoping that they draw a lot of attention. You post the current top 5 on the main forum page. If most of the questions were asked and then ignored by "user deleted", active members have less of a chance to get their questions noticed. In fact, a couple more "dead" high-value questions and there will be no point to showing the top 5 any more."

Their first response was that they couldn't find this quiestion. I wrote back with a link to it and the jist of their response was that they had no idea how to manage their site.

Perhaps if more members complained TR would wake up.

This discussion is closed to new replies.