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Frozen Start Button

By ptchtech ·
My problem is I have a couple of users that have their start button frozen. It gets stuck in the depressed position. It is not even right clickable. Everything else works fine for the users. This happened to me once before about 6 months ago with a few users. At that time the problem occured when I was creating an OU structure and had moved useres to their respective OU's. I was unable to correct it and my only solution was to create new user accounts for each user that had the problem. I haveseen this question asked a few times but have not seen any solutions. This problem happens regardless of the workstation the user logs into

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Frozen Start Button

by mfischer In reply to Frozen Start Button

Per Microsoft try this...

Article Q262076

To resolve this issue, change the data value for the Start Menu value to the default entry. The default entry is %USERPROFILE%\Start Menu. This value is a REG_EXPAND_SZ value. The Start Menu value is located in the following registry key:

HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User Shell Folders

Article Q271735 also could be an issue...

In a Windows 2000, when you log on to a domain that has been configured to redirect the Start Menu folder, you may experience the following symptoms:

When you click Start , nothing happens; the Start menu is not displayed.

The Start menu is displayed but it does not respond.

This problem can occur because either:

The Start Menu folder is redirected to a target folder that has been deleted or is unavailable.


You do not have appropriate access rights to open the target folder.

To work around this problem, use any of the following methods:

Verify that the Start Menu folder has been redirected to a computer which is available and online.

If the target computer is online but has been started on a different partition, the target Start Menu folder may still be available. However, it might not be a shared folder. To work around this issue, create a shared target folder with the same folder name, and then verify that domain users have read-access privileges to that share.

If the target folder no longer exists, create a new folder with the same folder name, and verify that domain users have read-access privileges to that share.

Log on using a domain administrator account that does not experience this problem, and then either disable the group policy or redirect the Start Menu folder to a target share that is accessible.

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Frozen Start Button

by ptchtech In reply to Frozen Start Button

Thanks - Your the man !!

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Frozen Start Button

by ptchtech In reply to Frozen Start Button

This question was closed by the author

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