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FTP is not WORKING!

By sfoley123 ·
Anybody have any general commments on why FTP isn't working on our school's network? We are running Novell with about 200 workstations. I'm not a NetAdmin, just trying to help out where I can.
Can anybody give me a general idea where to start or what would be some general problems FTP has?
Thanks

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FTP is not WORKING!

by Some Guy in Seattle In reply to FTP is not WORKING!

There are lots of things...

There's not a lot of information to go on, but here goes anyway.

Can you ping the FTP server with it's IP address? This verifies general connectivity. If you can, then try with it's web address or machine name. This verifies DNS and Novell name resolution (whatever this is called, I'm not all that familiar with Novell). If both of these work, then try FTP again. If this still fails, then there is either a problem with the FTP server itself or your FTP client. Try to FTP to a different site to isolate whether it's your client. Try to FTP to your server from a different machine to see if it's your server. If this is an internal server, check the settings of the FTP service to make sure FTP is even running and accepting connections. If it's an external (internet) server there's not a lot you can do to check its settings, but if all FTP connections are failing from your internal machines then there may be an issue with a firewall, access list, orcontent-scanning software package blocking your connection attempt. For this you have no other choice than contacting the admin.

Hope that gives you a starting point,

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FTP is not WORKING!

by sfoley123 In reply to FTP is not WORKING!

The question was auto-closed by TechRepublic

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FTP is not WORKING!

by JimBb In reply to FTP is not WORKING!

Presuming NW5 with the "built in" FTP server, and that FTP server is installed?
If you unload and load NWFTPD.NLM manually, does it indicate anything? For example, by default it will look for a user object called "Anonymous" in the server context. It doesn't harm if it isn't there, but without the user you can't use anonymous access, and it will give a message when loading.

One thing to check is the config file, which is sys:\etc\ftpserv.cfg. If you changed the IP address since the original installation for example, this file will tell your server to listen to the wrong address. By default (if you never touched this file) a lot of options, such as the default directory for anonymous users, are simply not set.

Once you went through this file, check ftprest.txt, for possible restrictions. By default you don't have to change anything in this file for the FTP server to work.

And last but not least, is your server's IP config OK? Does it have the proper default gateway, is its name properly resolved by your DNS erver (if you're not FTP-ing via it's IP address)?

Jim

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FTP is not WORKING!

by sfoley123 In reply to FTP is not WORKING!

The question was auto-closed by TechRepublic

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FTP is not WORKING!

by sfoley123 In reply to FTP is not WORKING!

This question was auto closed due to inactivity

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