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Fun in IT Life.

By jc2it ·
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The Upgrade!

by jc2it In reply to Fun in IT Life.

So we are getting @Road software installed in our shipping department
today. This requires that the Shipping department have Internet Access
from a PC with IE (Bleah). Since our shipping departrment has only used
IBM 3151 Green screen dumb terminals in the past, this is quite an
upgrade. I rebuilt an older PC from our sales department, and installed
my standard image. After making sure all of the WinBlows software is
patched and up to date. I be bop down to the shipping department and
realize the shipping manager leaves at 2:00pm Doh! So this morning I
bring down my New(rebuilt) PC and start installing it. Everything goes
well, until I go to remove the nasty IBM 3151. IT HAS A SLAVE PRINTER
ATTACHED TO IT. <br />
<br />
Ok, Ok, This isn't the end of the world, but it might be the end of my
Friday. ARRGH! I run back up to my office and unearth an HP JetDirect
that I have been kicking around for about 8 months. I ripped out the
serial card from the Okidata Bill of Lading Printer (multi-part forms
yuck!), hooked up the printer to the jet direct via a handy dandy
parallel printer cable, and connected the HP JetDirect to the printer
and the wall. OOPS forgot to connect the patch cord to the network.
BLAST! I just remember that my new Network switch has not arrived and I
don't know if I have another open port. I run back up to the server
room and luckily find a port that is not turned on. I will just hope
that person doesn't need it today. I will need to stop by Fry's and
pickup a mini 5-port switch to hold me over. <br />
<br />
Ok, now a quick call to our ERP software vendor and have them turn on the printer and away we go. <br />
<br />
... Time passes<br />
<br />
<br />
<br />
... Time passes<br />
<br />
<br />
... Still more time passes.<br />
<br />
<br />
<br />
Finally a call from the ERP provider. Hurry! connect up that printer, I
got an irritated shipping department manager that wants to print Bill
of Ladings. He does, but sets the IP address to the wrong subnet I have
to spend 20 minutes figuring it out. ARRGH!<br />
<br />
My 45 minute job turned into a 2 and a half hour job, because of an over-looked slave serial printer.<br />
<br />
<br />
Oh well it all turned out in the end. Live and Learn.<br />
<br />
<br />
Job Cacka<br />

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The AV Audit and Auto-Answer Adventures!

by jc2it In reply to Fun in IT Life.

    So my network consultant and I were poking around
the other day in the Symantec Security Center, and we decided that it
was time to run a managed audit for the network. We fired it off an
came back a few hours later, and low and behold ther were unmanaged
Anti-Virus clients out on the network. The previous admin had problems
installing it in the first place, but my fault for not checking
earlier. So we still had a couple of hours to go and split up the list
of half dozen or so PCs and set to work. Work was progressing nicely
until I bebop up to the design department ancient artifact of a
fileserver (slated to be replaced soon). This is a box that's whole
function is to act as an intermediary between the broken graphics
software and Linux. I turn on the monitor and "WHAT THE HECK IS
THIS!?!" Procomm Plus is running with a big text window that says,
"Waiting for incoming call." Oh, maybe the phone is not connected.
Nope, phone cable is securely in place. maybe it has been turned off at
the switch, or connected to the PRI T1. I run upstairs, grab an analog
telephone, and plug it into the jack at the design server. DANG! A
dial-tone. I dial my cell phone number without pressing 9 first. Double
DANG! It rings through and I am now talking to myself. Because it is
not connected through the PRI, it has an outside number that is not
logged, and it was set to autoanswer.<br />
<br />
    I call over the design manager and ask her why her
server is waiting for incomming calls, and connected to the POTS phone
system. She explains that before they had email (8 years ago) they used
this system to allow a vendor to retrieve files from our fileserver.
She usually turns off the Auto-Answer script in Procomm Plus, but she
must have forgotten to last time. I explain to her in short one
syllable words that when something is running that is not needed she
should feel free to bug me and have it turned off. AAHGHH! Users!
Fortunately, the Procomm log didn't reveal a break-in, and nothing
appears to be tampered with. I just hope that War Dialers are out of
vogue now. They were something to play with when I was in High School. <br />
<br />
    Fortunately, the most of the half-dozen or so AV
clients that were unmanaged were working. There were only two the
needed to have the definitions updated, and they are all managed now.<br />
<br />
    The motto? The best network security is Scissors. <br />

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The AV Audit and Auto-Answer Adventures!

by designpolice In reply to The AV Audit and Auto-An ...

<p>scissors are like gold in that scenario.</p>
<p>best,</p>
<p>designpolice.</p>

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The Amazing Disappearing Excel File

by jc2it In reply to Fun in IT Life.

    So I was tooling around this morning and the VPD
(Vice-President's Daughter) asked me to help fix a disappearing Excel
file. Applications are not my specialty, but I have seen a few things.
I told her I was amazed she was asking a work related question in the
first place. She did think that was funny. So I procede to open the
Offending Excel file and absolutely nothing happens. <br />
    Hmm, no errors, no excel file, no nothing.... A real
head scratcher. As I am thinking about it I decide maybe I should
remane the file. TILT! Windows does not let me because the file is
Open. Or so it say, but I am not seeing the 162K of information that is
in this excel file, and it is supposedly a copy of another file. <br />
    I am trying to change the View in the View menu, but
every thing is greyed out. Then BINGO! The stupid file is hidden. She
must have clicked on the Hide menu option and saved it that way. Sure
Enough the UNHIDE option is in the menu. One click and it is up and
running.<br />
    I wish all problems were so obvious.<br />
<br />
Job Cacka<br />

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Static Cling

by jc2it In reply to Fun in IT Life.

    We are a relatively small company and we still use
Static IP addresses. Today I set up a new HP 4350, a very nice laser
printer. After spending about two hours getting it configured, placed
and operational, I got a call from our shipping department. Their new
printer setup is broken and won't print. I delay my lunch long enough
to run smit and stop and start thier print queue. I call shipping and
all is right in thier world, so I go back to lunch. Twenty minutes go
by and I am 3/4 of the way through a great article about Microsoft's
connectivity problems across WAN's (DUH), and finishing up lunch, I
hear the overhead paging system requesting my assistance in the
shipping department. <br />
    So back I go to the server room and use the good old
lpstat command to look at thier print queue before I trudge downstairs
to the shipping office. Hmmm, no shipping print queue. That is odd.<br />
       <strong>CLICK!!!</strong><br />
    Light comes on. The new printer I installed must
have the same staitc ip address as the old printer. I must have forgot
to update my Static IP database the other day in my hurry to get
shipping up and running.<br />
    So I run over to the new printer, unplug the
Ethernet cable and run back to the server room to restart the shipping
department's print queue. A qucik call to shipping verifies they were
having problems again. I told them I found the glitch in the new
printer configuration and it was now fixed. <br />
<br />
Motto: I must remember to keep my Static IP Database up to date.<br />

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To Tab or Not to Tab that is the Question

by jc2it In reply to Fun in IT Life.

<br />    Firefox 1.5 was released recently. I downloaded it this morning to try out before I recommend it to all of my Internet users. In the past there has been an upgrade icon that pops up around the upper right hand corner of the screen. I did not see it, so I assumed they were not really pushing it yet. I downloaded it from the site and was disappointed that three of my extensions were not compatible, so they were disabled. <br />    While it is a bummer that they were not compatible with the new version, there are some positives. <br /><ol><li>Firefox detected the incompatibility. </li><li>Firefox notified me of the problem during install.</li><li>The incompatibility did not break the install.</li><li>Firefox automatically disabled them until they are upgraded. </li><li>Firefox allows me to check the compatibility in the future.</li><li>I haven't really used them that much, at least since I finished my HTML course last summer.</li></ol>    So I was tooling around in Firefox after the upgrade, and I am going, "Ok, what changed?" So I did a google search on some of the new features. Of course they beefed up security, anti-malware, and popup blocking. One that caught my eye was drag and drop tabbed browsing. I am going "What are you talking about?" So I openned up a new tab in Firefox 1.5 and start admiring that new Firefox smell. I click on a link, drag it to the tab bar, and VIOLA! It opens the link in a new tab. WOO HOO! No more right clicking on a link and selecting open in a new tab! This is worth the download and upgrade. <br />    I can't wait to see what else they included...<br /><br />    It is amazing that anyone would still be using IE, I guess they just don't know how much time they could be saving.<br />

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To Tab or Not to Tab that is the Question

by jc2it In reply to To Tab or Not to Tab that ...

Ok, Here are a couple of links about more of the new features in Firefox 1.5<br /><br /><a href="http://www.upi.com/Hi-Tech/view.php?StoryID=20051201-112246-8091r"><br />United Press International</a><br /><br /><a href="http://www.macworld.com/news/2005/12/02/ff15look/index.php">First Look: Firefox 1.5</a><br /><br /><p><a href="http://www.mercurynews.com/mld/mercurynews/business/technology/personal_technology/13325404.htm">Firefox revisions boost user experience</a></p><br /><br />

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To Tab or Not to Tab that is the Question

by whittier In reply to To Tab or Not to Tab that ...

I had a similar experience with the unexpected loss of useful extensions:<br /><br />

http://www.iaps.com/blog/2005/12/firefox-15-drops-old-extensions.html

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To Tab or Not to Tab that is the Question

by jc2it In reply to To Tab or Not to Tab that ...

One thing to keep in mind is the extensions are not provided by Mozilla. They are provided by volunteers that want to extend Firefox's capabilities. Mozilla is not responsible for making extension compatible, the original extension authors are. 

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To Tab or Not to Tab that is the Question

by joazito In reply to To Tab or Not to Tab that ...

Have you ever tried middle-clicking a link? Try it, you'll be surprised. And while you're at it, try middle-clicking a tab (make sure it's one you don't need anymore).

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