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Fuzzy

By gbrownlee ·
Hello:

The system is a Dell Inspiron 5150 laptop.

Yesterday morning it was working fine. The user went to lunch and when he returned, the following symptoms were present.

All previously white areas of the screen are now a fuzzy aqua color and there are also lines crossing the screen.

I'm not all that familiar with laptops yet and any thoughts on this matter are greatly appreciated!

Regards
Greg

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by sgt_shultz In reply to Fuzzy

see if problem travels with monitor to another pc . if yes, monitor bad or at least needs degaussing. but more likely imho is video driver went south. change video driver to vga, reboot, download latest driver for your card and os, make sure your version of directx is compatible then uninstall and reinstall the video drivers. see if that takes care of it

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by sgt_shultz In reply to

oops. sorry. you could hook a monitor up to it tho...neat to know about the ammonia.

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by gbrownlee In reply to

Poster rated this answer.
Hi Sarge
I got hold of the laptop last night and attached my monitor to the port on the back of the laptop. Laptop LCD toasted. Thanks!!!!!
Regards
Greg

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by BFilmFan In reply to Fuzzy

Ask the user if they cleaned the screen with ammonia based window cleaner (something like Windex). If they have made that mistake and I doubt they own up to it, the LCD is shot and will get worse.

I hope it is just a frtized driver, but it sounds like what happened when I cleaned my LCD with Windex.

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by gbrownlee In reply to

Poster rated this answer.
I already know about the windex thing. The user just uses his shirt sleeve to dust off the screen. Thats a farmer for you. Its not a driver issue either. I found a monitor port on the back and plugged my monitor into it. The laptop LCD screen is toast. Thanks for your thoughts.

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by willcomp In reply to Fuzzy

Uh Sarge, this is notebook with LCD display. Good suggestions for a CRT monitor though.

Could be a failing backlight. LCD displays use two or more cold cathode lights behind LCD panel to provide illumination. If this is the case, should have dark discolored areas on display.

Other possibility is LCD panel signal/power cable. Check to unsure that it is seated properly. They can work loose.

Dalton

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by gbrownlee In reply to

Poster rated this answer.
Sorry, its neither of these. Thanks for the tip about failing cathode lights.

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by OTL In reply to Fuzzy

After reboot and LCD angle adjustment did it clear up ? (indication of a liquid lunch)

Memory problems can change the parameters for the screen or cause distortion (not enough memory to run the display).

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by gbrownlee In reply to

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Adjusting the screen angle made no differences and the system has lots of free memory. Thankyou for your thoughts though.

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by gbrownlee In reply to Fuzzy

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