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Question

Galaxy Book Flex α's cursor is working not well!

By hollymason392 ·
Hi!
I have Galaxy Book Flex α and I liked it but unluckily, for the previous 2 3 weeks, Cursor is working not well though I have updated the cursor driver, Sometimes on the upper portion of the screen auto click occurs, I have reinstalled the windows, tested on new power plugs but it is not working. It mostly happens when I work on a site of my client with Nulled wp-rocket installed in them, and when I start working on it, my laptop becomes very hot and loaded, and after a few minutes cursor becomes hang and auto clicks start appearing until I restart my laptop.
Anyone can tell me what is the problem here.

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All Answers

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Re: cursor

by Kees_B Moderator In reply to Galaxy Book Flex α's curs ...

Are you talking about a Flex (with Windows) or a Chromebook (with Chrome OS)? Unclear.

First try if another laptop does the same (getting hot and loaded and hanging and autoclicking) if you work on that site. If it does, you have to fix that in that site, not on your laptop.

If what happens (autoclick and moving cursor) is caused by something on your laptop, first disable the touchpad, and if that doesn't help, go back to factory conditions. If it's still happens after that, it's a warranty issue.

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How old is this laptop?

by rproffitt Moderator In reply to Galaxy Book Flex α's curs ...

At the office and home not one of our laptops (nearly 100 now) overheat and misbehave. But we do keep on top of nearly yearly cleaning and if there is an issue we let the maker deal with it if in warranty. Out of warranty can have us try the usual cleaning and if old enough or any indications, new heat sink compound and ALWAYS a fan check.

But no, I can't tell which issue it is yet but KEES is spot on about another laptop/PC/Apple/Mobile devices for a test plus the key words "factory conditions." I've lost count of how many machines worked fine under factory conditions.

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