games on workstations
This is page 2 of the discussion. Read the opening post
IT Employment
This is page 2 of the discussion. Read the opening post
by cq_west
I suspect one of the major problems with developing carpal tunnel is knowing the right way to type.
Check out a concert pianist sometime. You'll find that many of them practice at least 8 hours a day (if not more). You almost never hear of a pianist with carpal tunnel, yet the action to activate a single piano key requires more force than a keyboard. Why is it so rare to hear of carpal tunnell in a pianist? Technique.
Most data-entry is done by focusing use of the muscles in the fingers. However, if the wrist is slightly elevated (and not physically resting on the desk, keyboard, etc) the write and arm gets involved, reducing the muscle use of the hands.
As a programmer, this is a valuable way to type. It also helped me pick up a few extra characters per minute.
by cq_west
by jdclyde
This goes a long ways toward restoring confidence that the Candians aren't so bad after all.
Beer, taquilla, and steel tip darts. What can possibly go better together?
Used to throw in the leagues till I jacked up my shoulder working in a shop building pool tables (Valleys), now my bowling and dart days are really limited.
That is why I had to switch over to shooting leagues. Even someone with a gimped shoulder can do well.
Question. 20'. In US that means 20 feet. Is that meters? ' is feet and " is inches. What do you use for shorthand? The big metric push in the US has all but died out, so that the government has just in the last few years stopped making us quote jobs in metric for government jobs.
by oz_media
m=meters, cm=centimeters
I was referring to Feet and Inches.
I am a mechanic and even though a lot of cars use metric, most are still trained to take all measurements in Imperial.
I only use metric when talking about fluids.
by hal 9000
Over here we had the Feds raid one of the places that I worked because we imported measuring equipment in Imperial with no metric sub tables. The Feds of course treated the whole thing like a big bad drug raid and came in all heavy handed and the like, I don't think the guy quite knew what to do when he burst into my office with a M16 aimed in my general direction and my only response was "#### ### ########!"
But they took all of the imported measuring equipment and the manuals that came with the engines and took us to court for breaching AU Law. Of course the whole thing was thrown out when the Judge just asked why we couldn't convert to the metric equivalent and we had to explain that we couldn't get conversations that fine down to {3 microns} in metric but it did tie up some very expensive motors for 3 years and when we could finally use them they where outdated and useless.
Col ]:)
by cq_west
Unfortunately, we have some fascist mentalities running rampant and we had to implement GPO's to disallow playing built in games. Scriptlogic can also be used to lock down the machines.
Personally, I don't see anything wrong with playing during lunch time, but HR always find the bad in things.
Play is an important aspect of work. Bye giving peopel a chance to play (within reason), you realize a number of benefits:
1: more efficient and effective work from your employees
2: higher levels of creativity
3: more loyal employees
4: a stronger team ethic
5: a more positive work environment
6: better relations with customers
It is unfortunate that more corporations don't understand or realize this.
by tomsal
Why all the "Nazi" like replies to this. We are talking about lunch breaks right? If the folks are on their lunch breaks what possible harm could it do for them to play a game, so long as the system is properly locked down and monitored?
Sure hold employees accountable, do you not run web usage reports to see where folks are surfing? Do you not lock down your end users from installing software? Guys this stuff is "Admin 101" common sense stuff.
As for any argument of either what if they play games outside of their lunch break or go over their lunch break: 1) Is your company a business of mature adults or is it a pre-school? 2) You can trust your employees to handle sensitive or proprietary company data in the course of their jobs but you don't trust them to follow the "rules" with regards to computer useage and their lunch breaks? and 3) If they foul out, you take disciplinary action against that employee -- don't punish the many for the one. If they really abuse the rule...fire them.
I don't see the problem here -- as long as the systems are locked down and the employees are aware of policy regarding lunch time usage.
by dafe2
I like this approach..........it keeps the systems clean & people understand it's a business tool.
While it's true that most adults behave like adults.........rules are made for the 5% of the adult population that break them.
While your response is absolutely 100% accurate there are some responses (here) that represent the 5% and it's attitudes that (at least our) Management is addressing :-)
by tomsal
In all companies (any company I worked at or heard about anyway) there are at least 2 10 minutes breaks outside of lunch, then you have the "unofficial breaks" (as I like to call them) where people gab at random points in the day, then you have the meetings that last for an hour plus.
So spare me, we all know how office culture is -- its RARE that folks are literally keying away nonstop with no break for hours on end.
I agree with the other poster its HOW you type that cases carpal tunnel, not how LONG you type.
by awfernald
by kegraham
by stalymi
by mary.hoerr
I'm sole IT (admin, support, development) for a small company with about 35 computers (more computers than people). I don't have time for policing, or enforcing work habits, and wouldn't do it even if I did. My policies are based only on the impact usage has on maintaining the machines.
My policy: no one installs their own software, games or otherwise. They can (and should) update flash over the internet. I don't install games, but I leave the MS games on the computer (I don't bother to change the default installation).
I don't lock down the machines in any way. Everyone has admin rights. I found simple troubleshooting or changes took much longer when I had to log them off, log on as admin, make the changes, and then log on as the user again to verify it worked (which it didn't always).
Everyone has internet access, because everyone needs it. It is assumed that a certain amount of surfing will be for personal purposes. Again, as long as it doesn't impact my support time, I don't care.
How do I keep people from installing stuff, and getting loads of spyware on their computers? I also have a policy that if I have too much trouble with a computer, I will wipe it and restore from the image. I've had to do this twice in about three years, and neither time from abuses of internet priveleges, or because of installation of software.
In the very rare cases where people have abused their games or internet priveleges, HR and management have considered it an employee issue, not a computer issue.
by 5esquinas
by blackcurrant
My personal opinion is that if HR are concerned about the amount of exercise their staff undertake during each working day, they should not take a round-a-bout route and place the onus on the IT department to do something about it.
If HR are concerned, they should create a policy that forces those doing the data entry to take a break at regular intervals. If any of my users is set the task of data entry I tell them they should take a break at regular intervals - this break comprises walking round the building and having a quick chat with co-workers. Not only is the user 'healthier' they are also less likely to make mistakes during data entry.
As to games - many of the staff at my workplace play solitaire or minesweeper during their coffee/lunch breaks. Games are fun! And these people often take regular excercise, such as swimming/football/gym after work.
Maybe the HR representative can volunteer to run fitness classes during each lunchbreak...
by stevemissa
by techanduser
I am reading a lot of stuff about how bad the users are. I am one of the techs and a user at most companies I have worked for. The majority of the people use the games for just a quick break during the day. The serious gaming is done after hours. We had a place where we had a gaming night, Friday night at six pm. About half the company (8-10) people joined in for a networked game for a few hours. Overall, this promoted some better working relationships between the people in different departments. And, even though it was on company equipment, didn't cost the company anything. The boost to morale and productivity was great, and the knowledge that it was set up actually reduced the tendency to play during work hours. When a new manager came in and canceled the gaming, morale tanked. Most people, even those who didn't play, felt that it was a stupid thing to do.
The problem is that everyone feels that they have to control everything. Some simple trust in people is a good thing. Afterall, the person using the computer is USUALLY a more expensive asset than the computer itself, something that most IT people overlook.
by tmeedel
by techjock
by garyq9
The solution to WebShots is not to tear your hair out trying to get rid of it, but to play them at their own game.
I was Network Admin for 5 schools who all loved Webshots - pretty pictures for the kids to gawk at. I downloaded and burned a CD containing 1000 'safe' backgrounds, and installed them on the local server. Then I blocked traffic to the actual webshots site, and only allowed use of the sanctioned wallpapers locally.
GaryQ
by blarman
Give them other options. I know engineers where I work who play various card games on breaks. Others go walking on a track around the office.
If you're HR person is concerned, have them publish an HR notice saying that they are concerned and that, while they will allow people to do what they want, here are some other options available.
At one company, there was even a short calisthenics period (just some stretching) for 10 minutes.
But enforcing system policies on something as small as this is overkill.
by frantz11368
by theantimike
I remember the first time I looked at the bottom of a keyboard and saw a sticker warning the serious health problems would result from prolonged use.
We have become a nation of sniveling cry-babys! Our ancestors who pioneered this nation must be rolling in their graves.
Maybe someone should take this "human resource" person out behind the wood shed and demonstrate what a real health risk is!
by lastin
I tend to lock all workstations down completely, including games.
If game playing is required - place a couple of computers in the staff room that are specifically for game play. This means that staff leave their assigned work area and make a choice on their private time to play games.
by mknapp231
by mknapp231
by tomsal
Look what is the rule at a company...is the rule at a company. If my employer said no games, it wouldn't matter to me and I'd pull it from all desktops. Likewise if my employer said its fine as long as its monitored and only on lunch breaks -- I'd just a soon do that.
But the original post was talking about what employees occupy their selves with DURING LUNCH BREAKS. THAT IS YOUR ("EMPLOYEE") TIME!
If any employee is dumb enough to abuse this very nice "side benefit", or they are caught taking it a step further with porn surfing, trying to install their stuff, etc. Then you fire them - its that easy, cut and dry. Ok maybe on the first offense you give them a warning and they pull the "side benefit" of playing games on Lunch away from them. Second time you fire them.
The think that really cracks me up at work are the bean counters and execs who see everything as "productivity" or "cost savings"...they focus on this so much, their eyes just see percentages and dollar signs.
Those same narrow minded folks never seem to think about how moral, feeling comfortable, getting a period to relax abit -- how that can attribute to more productivity AND it costs the company no money!
Just a thought :)
by pioneering
by oz_media
I forgot the prerequisite of entertaining everyone.
My mistake, perhaps try Muppets.com they have a really cool site with lots of fun and entertainment for you.
by tomsal
Exactly. And I'll admit I need to learn to relax a bit more myself (not just work related but in general)...but dude, some of these guys make me look laid back.
I guess these folks don't realize if you properly setup thinks like account security, local user profiles, network monitoring, web filtering, etc. that you can allow an employee to unwind AT LUNCH without being anal about it.
by oz_media
Was just talking about that yesterday.
I had a friend over while I was posting a few replies. Her question was "Are ALL AmericansTHAT uptight about IT and their 'responibilties'?
She was amazed that THIS particular topic even made a forum. OF COURSE you can play games at work! I wouldn't work somewhere if it was tightly regulated myself, talk about 'stick in bum' syndrome!
It's alomst like emp[loyees there tty and one-up each other on the 'I'm more important scale' again psychologically true when considering the traits of the general IT staff member. One time geek and dweeb in school, now given a role that they feel empowers them. I see IT staff as no different than a janitor, receptionist, or any other menial employee ion an office. You can be replaced by thousands in about half an hour.
THUS, bit of a segue, Canadian employers when compared to US are 'doing it all wrong' have no management ability, are too easy on people etc. Not understanding that we don't have to be POLICIED into ocmpliance, we are given room and freedom and that loyalty and work ethic fals in line naturally. The old treat people like adults and they act like adults theory. It has been proven tie and time again that reduced, "MANAGEMENT" of people actually reduces the NEED to manage people, thus making everyone's life easier.
Yes we are MUCh easier going, laid back and accepting than Americans are as a society. This doesn't mean that everyone is stoned though. That while issues has been taken SO far out of line it isn't funny. MOST Americans haven't got a clue what the laws here are, they think it's a free and legal pot smoking society, which couldn't be farther from the truth. If ANYTHING, Canadian laws have made it more restrictive than before. It used to be that people would smoke whatever they wanted, wherever they were. Now you face fines for doing so.
So while the IDEA given to many is that Canada is like Amsterdam, it is completely wrong. There are more penalties and laws surrounding drug use now, than BEFORE they were talking about legalizing marijuana. Legalization and decriminalization are two very different things, don't get mislead into thinking post is LEGAL in Canada, as MOST people seem to think, it isn't. In fact you face more repercussions now than ten years ago.
by oz_media
I can't fix the missed title nor edit this post, TR is doing it's weekly page not available thing. It seems they like to take the site down midday for updates.
Yes, I am pissed off, and yes it is a major inconvenience that I have put up with every week for god knows how long now.
I can edit th epost but not post the changes, "The page you have requested cannot be found" as it seem to do weekly for an entire afternoon.
by billdprat
by hal 9000
It would be a much better idea to provide a safe working environment wouldn't it?
If the keyboards/mice where all properly ergonomically supported with the proper equipment this just would not be an issue would it?
I would be far more concerned about a 8 hours a day + involved in any form of data entry than a fraction of an hour that was not on comp[any time.
Col ]:)
by dr dij
There is software available that interupts you at predefined intervals for stretching breaks, even one for eye exercizes! (to keep your vision from becoming blurry).
I don't remember where I saw revu of this.
If you sit too long at one setting is bad for you and you get sleepy often. This is due to reduced circulation and sugar buildup in your blood. Walking actually pumps blood in your legs due to venous valve design. If you intersperse sitting at terminal with occasional walking around or breaks then not a problem.
by scott_n
Ultimately, any equipment/resource used at the office should be for work purposes. It is up to a supervisor to enforce the work place policies. Most would not see a few minutes of 'misuse' as a concern for the bottom line or for health. The only time I have had to talk to people is when it HAS affected productivity.
Employee needs to follow the rules and be aware of the appropriate excercises and work practices.
by scott_n
I agree.
I work for the Oz government and rarely have I seen the 'anything goes' attitude. I've got a mobile and laptop and have been expected to be on call round the clock.
by dmiles
1)What specific health issues are at risk?
2)Did HR conduct a study or how did they come to their conclusion?
The health issues they are eluding to may have been caused by the constant use of the computer screen and typing on keyboard in order to perform their job.
The HR person is most likely trying to be creative for job security or to head off the posibility of any injury that company will have to be responsible for.Some one has planted a seed and they are running with the idea that it is harmful,try selling HR person some land in the Florida everglades and if they bite,you can rest you study at that point.
by hal 9000
I don't think my coworkers are stupid although I once did but that was a long time ago and they where stupid! :)
As for the receptionist well if you where to see her you would go running in the other direction for protection.;)
Actually the people i have around me now I think are brilliant although they are willing to put up with me so they must have some shortcomings. Perhaps it is all of my staff how should be locked up to protect me from them. :D
Col ]:)
by hal 9000
Buy depending on LABOR LAWS where this person is they may be forced to give a few warnings before dismissing the person/s involved.
The ones that I really love are the bean counters who see everything as an expense and not the money that these people are responsible for bringing in, perhaps it might be a good idea to suggest that the people who think of everything as an expense get fired and let the real people get on with their work making profits. ;)
Col ]:)
by hal 9000
by hal 9000
But you are in a section that is the exception to most Government Departments.
At one of the places where I used to work we would send something to the printer which was a network printer and then wait for it to come out generally about 7 days latter provided that in that time no one forgot to refill the printer with paper or toner if that happened then it would just take that much longer.
I was constantly tearing my hair out in an attempt to introduce some efficiency into the place. Finally I got sick and tired of bashing my head against the proverbial brick wall and walked away. I still hear horror stories about what is going on there from some of the people who I used to work with there.
Col ]:)
by kyuso
Also, pianists don't focus their eyes on a screen. They use their memory of music notes, while data entry typists have to look at new data every time.
Besides, playing a piano gives a direct auditory feedback through your varied movement and force. Typing same type of data over and over on a computer doesn't provide much feedback, since only the data shows up on the screen. You never know how your wrist is bent or how much force you have exerted on the fingers.
by hal 9000
Be ergonomically correct in the first place! Do not attempt to pass the blame onto a few minutes playing a game for any injuries that may be got when it is known that they would have got the same injury anyway by just doing their job.
Col ]:)
by hal 9000
Obviously not in the Network Integration side of the OZ Government are you?
When they rolled out the fiber optic cables it was my suggestion that the AU Government did the same thing and they would only be required to cover the costs of the raw materials as the cost of surveying the route was already done and the trench diggers had to be there anyway so it was just as easy to throw in 2 cables as one. The response was we own Telstra and we will tell them what we require. Now something like 15 years latter they no longer totally own Telstra and are being dictated to as to what they =can have available instead of what they need. I understand that they are now going to run their own fiber optic cables but instead of only costing a few million they are talking about several billion $ and a long wait while they survey new routs for the cable to run. Of course it can not be too close to the existing cables as they just might break something when they are digging the holes.
I can go on but what is currently happening at Lucas Heights is a PRIME EXAMPLE of Government INEPTITUDE not by the grunts on the make it work level but by those responsible for organizing things and accepting design parameters.
Col ]:)
by hal 9000
That this is not an IT issue but a Corporate Issue. It isn't up to the IT department to dedicate company policy but to enable it to happen.
I'm just wondering what type of corporate buying policy was used when these machines where brought. I'm not really interested in anything else.
Col ]:)
by hal 9000
You buy a socket any size in metric and then ask for 1/8",1/4",1/2",3/4" or 1 inch drive depending on the size of the socket.
Over here we just have to use metric all the time when possible and really it isn't much of a problem now that just about all the nuts and bolts are metric but there has never been an attempt to make the drive size for sockets metric.
A perfect example of this is a socket that every tire shop just has to have in stock a 22 mm with a 3/8 inch drive, these are the only things that can fit into some of the alloy wheels.
Or Cosworth Engineering a very long time ago we brought 6 3.5 LT DVF motors from them and while the engine size was in metric every dimension was inside was in imperial.
Col ]:)
by oz_media
I've never actually though about the drive sizes,you take it all for granted after a while I suppose. It's not like you stare at a socket for a minute and say, it looks like a 3/8", you just know without conciously thinking about it.
Gotta remember that next time we are bithcing about Imperial and metric bolts used on the same North American car because it was manufactured with foreign parts from all over the world.
by wharvey3
It amazes me the typical stereotype that one has about government work. I have worked in both the private and public sector. I've even performed time-study analysis in the private sector. I
ve also managed my own business and have had clients in both. There are the same inefficiency and efficiency in both. I'm not talking about one experience with one business in either sector. I'm talking about over 30 years of hands on experience. If private sector had their thing so much together they would not have intrusion issues, bankruptcies, scandals, fraudulant financials and etc. Since the subjet is actually about playing the built-in games during the employees personal time here goes. Stress is the number one reason for health issues and the loss of productivity. If these games allow the employee to relax, remove their preasures of the work and therefore relieve stress, why would you want to prohibit this activity. There should be breaks scheduled every 2 hours. Some where in between that time a person should take a minute to relax their neck, wrists, shoulders and refocus their eyes to mitigate the effects of repetious functions. Leave the games and allow incidental use. Your employees will be better for it. Public or private sector.
by yanipen
Maybe she is just concerned about stress related work. Even all the things considered, the ergonomics, the working environment, etc. Stress will always be present.
When I was in a collosall project back then, we enforced desktops policies, maybe like the one that you are imposing right now. HR found out that such things benifited the company in more ways than one, but did not help in any sort of way of releiving stress in the work place. Therefore, they found out that people get less efficient, even their bosses.
When I came to where I am now, in this company I am working, I also enforced desktop policies. But made a careful study first among the users. This might raise some eyebrowse again, but I allowed those games that came with the windows package. No more, no less.
Users need to relax a bit from time to time. I have come to learn that. But the thing is, people relax in their own way. Some sleep during lunch break, some play table tennis, and some play solitaire, or one of those games that comes with windows. I even caught a few managers watch video cd's at lunch break. After the break, they are very much alive, active, and efficient.
So now, what I have done? Consider that facts. You can enforce policies without sacrifing your users. After all, both users and policies are equally important to the company.
Oh, I think you know what I mean.
by hal 9000
Where the Games Installed?
That is my point here why where the games installed in the first place or not un-installed before the units went to work?
What I think it is here is a business being a cheap skate and someone in HR trying to throw their weight around to look far more important than they actually are.
The end user never misses what they never had and will all be up in arms if you start removing things from each workstation but if they where not installed in the first place this would be a non-issue!
Col ]:)
by hal 9000
Better attention if you start with the boss and work your way down. Before you get anywhere near the real units you are called back in and told to reinstall everything you have removed. ;)
Col ]:)
by ole88
by ole88
by ole88
by graytalon
But a lot of the government agencies have been cut down by spending cuts and by people that want a bigger bonus at the end of the year. I too work for Uncle Sugar in the DoD side of the house. I have been in 15+ years and I will admit that in the beginning of my time here things were, hmm, excessive.
In the last 10 years I have seen shop sizes dwindle as people retire, seperate, and quit and not be replaced. Automation of tasks that used to be manually performed has removed a lot of bean counters from some areas. Like I said, most of this is through attrition, but there have been some RIFs(Reduction In Force) locally.
The good old days of being able to get a government job and stay there forever are quickly becoming a thing of the past.
As far as the games on systems and the reduction in performance goes, people are fairly flexible. If you give them the option to work or starve, most will work. Seriously, if it's posted that there has been problems with viruses and spyware and port 80 is getting shut down because of it, most will understand. And while you are at it, include the little note at the bottom that entertainment applications are being removed and not give a reason. There will be inital annoyance, but then everyone will just talk about the mean IT guys instead of worrying about it.
by arleenw
by dbertsche
This is so typical of Human Resoures people. They always want to "butt in" where they don't belong. Instead of taking care of things that have a real impact on the employees they push goofy stuff like this.
Post a freaking sign that excessive time at a keyboard may be detrimental and let it go. If they still want to engage in the games they've been warned then the HR person can do something more meaningful instead of acting like the gestapo!
Our department bought the software called: Stretch Break. You can set it to remind you to stretch (and do various short stretching exercises) every so often. You can have it automatically start when you start windows, set amount of time between stretches, how many stretches you do each time and even has soothing music (you can disable it if wanted). I like it because you would be surprised at how quickly time flies when you are working in front of your computer. This serves as a great reminder. The cost is minimal as well. Here is the website for the free trial: http://www.paratec.com/ - good luck!
Leslie
by dr dij
by dr dij
by hal 9000
Would be claiming that you are not doing your job and want to come down on you like a ton of bricks.
Col ]:)
by dr dij
by pmoleski
We leave them there because taking them out takes work and we want to minimize the effort in installing and maintaining workstations. Keeping each operating systems as close to the original as possible reduces effort.
The bigger question of games is part of the larger topic of appropriate use of company assets. Our employees are expected to treat the computer like a telephone. How much personal business is allowed with any company asset can be laid out in the Human Resources Policy standards in your business.
I don't see harm in having these few games on the systems as long as people work when they should be working and play on their own time. If a person can't live within a few communicated guidelines they are not the type of employee to keep. All the above said if you have an otherwise good employee who gets hooked on games then it may be worth the effort to ensure they have no games at work. They may even thank you for helping them out.
Employee fitness is also part of a larger discussion of which games are a very small part. There are other ways of dealing with it, such as fitness breaks, if a company is concerned.
This sounds like the way to go. No harm in keeping Solitaire, Minesweeper, etc. that comes with Microsoft Windows, and these minor diversions could help improve employee morale. And as others have noted, they help less technically adept users learn how to use the mouse. And the Pinball game that comes with Microsoft Windows is also a fun way to kill 5 minutes during a break. Why expend effort removing something that does no harm?
You hear about people bashing Microsoft all the time, but maybe they should be given credit for their Solitaire game. I have not heard of any bugs in it, and it has worked in basically the same format since the early days of Windows, with only minor cosmetic changes (more deck patterns available, for example).
by moira
I have also experience of serious practice as a pianist.
I did develop tennis elbow from the same sort of repetitive action so it is not without similar risks.
And I was trained as a typist so *do* type correctly (when using a computer).
Basically any repetitive activity can cause problems even if done correctly. My tennis elbow was at its worst when I was practising for exams or a performance somewhere, ie the added tension made my hand movements more tense I guess and the exercises I was doing to speed up reaction time also added to the physical strain as they were quite demanding and needed a lot of practice!
by server queen
I hate when HR, or management in general, tries to use technology to solve personnel issues. If people aren't getting their work done, that needs to be addressed by a manager, not by adding more complexity to the network admins' jobs. If managers don't like having to do that, they probably don't belong in management.
I feel the same way about filters, policies, etc. Sure, some basic ones make sense, but you CAN'T solve all "unauthorized access" issues with technology - some of it has to be done by actual managers who actually know what their employees need to accomplish in a given workweek. People who don't want to work WILL find ways to kill time, no matter how many fancy-pants filters and policies you clutter your network up with. And people who want to get up and move around will do so, without the computer prompting them to.
by secureit
by tomsal
by rush2112
I personally think that webshots and weatherbug software and anything else that invades the LAN or opens security holes needs to be pinned down, and eliminated before the next bug/worm/trojan/malware comes along and wipes out the corporate network due to this slack policy.
on the other hand solitare and games should be something that only people who have TIME to do should be doing. Lunch is appropriate. After hours is appropriate.
It is not unhealthy to sit at your desk unless you have health issues with sitting still.
The mental relaxation from playing a mindless game can improve productivity.
Some people like things that BLOW UP and they imagine that they are all the customers that they need to be shooting just to reduce stress from playing nice toward the customer in the face of immenant stupidity and emotional rage. A few minutes of this actually calms people down.
by kaptkos
Any abuse of company property/policy should be
punishable. They are paid to work, not play games or surf porn all day using company assets.
If they dont like it there's enough other people
out there that need a job.
Kos
by hal 9000
It makes it very hard when it is the Bosses doing this as there is no one to make a formal complaint to. :(
From my experience it is the people higher up the food chain who do this type of thing and the average grunts just lack the time to play like this.
Col ]:)
by kaptkos
What is on the hard drive and available from the
network is all they need to do their job.
Dont like it find another job! There's enough
people jobless that would be willing to work!
Kos
by secureit
AUP is Acceptable Use Policy, you may call it Computer Use Policy, it's a policy outlining the acceptable use of computer equipment and is kept in the HR Policy and Procedures manual. Here's an excellent website for more info.
http://www.sans.org/resources/policies/Acceptable_Use_Policy.doc
by matt.hodgen
Not only do we do all of the above, we have software that blocks the executables and dll's of all Microsoft games. We also block installations of all types. If given the opportunity, I would take away the "Start" button. Part of the education has been vocabulary. A "Personal Computer" is what you have at home. The company provides you with a "workstation" to do your job. Before this was implemented, we monitored the number of times sol.exe was executed on each machine. 25% of employees averaged 3X a day even though it was expressly forbidden.
I love being "Big Brother"
by mary.hoerr
So basically you verified that people are probably only playing solitaire three times a day, which could very well be during morning break, lunch, and afternoon break.
And to keep them from doing this, how much are paying for the software to block the executables, plus your time to maintain and troubleshoot the software, plus the time to monitor?
And of course, every bit of non-standard software contributes, however minutely, to the complexity and possiblity of problems with the workstation.
Sounds like a net loss to me.
by wkim1
by cybergoyle
Every company is different, but I found the only way to effectively deal with this situation is to establish a 'business use only' policy. Games (even built in WinGames) in the workplace waste productivity at best, and can become disputive to your business at worst. Same goes for casual internet surfing.
In my experience, users will take a 'if its not blocked or banned, then it must be OK' approach to their corporate desktops. They also feel that their workstations are extensions of their own personal property. For example, I've heard 'why can't I play online games at Yahoo, its no different than the built in internet games....'. If you try to pick and choose what is 'OK' and what is not, it won't be long before all your users resent you for 'playing computer god' (or any number of other descriptions I've been called).
Business use only is relatively simple to define; if a website or application has no relevance to your business, it is off limits. In addition to technological restrictions, you MUST have a clearly written policy on this. Our company includes this policy in its employee handbook, which all hires are required to sign off on at time of hiring.
Just one IT guys approach to this issue.....
If you have a couple of spare minutes, so why not?
It's not worse than talking trivia, or reading the paper.
But our workstations are locked. Our end users can install nothing that requires a DLL or a change to the registry. Makes remote support feasible.
Tribute goes to Steve Wozniak, hardware legend
by stuart_at_oz
We use Oosie Micropause at our office, see http://www.franzo.co.nz/oosie/
It's installed as part of our SOE so anyone can turn it on as they wish.
Stu
by brownle
I start with requirements and mission. The computer is there to be used by the employees to accomplish the organization's business goals in an efficient manner. If you are going to allow personal use, it can't conflict with business requirements. Acceptable times might be before or after work and during any authorized breaks during the day. If email is authorized, I would want them to use web based email not the organizations email system and if I did allow use of organization's email, I would enforce a strict rule about length of retention and amount of storage space used, I would not allow emails with exe files attached even if you have a no install rule! As for using the workstations to surf the internet, I am mixed. The easiest solution is to only allow internet access for pure business reasons. However, there is a lot of information out there that might be found by an employee that could actually help the business. Unfortunately, if we assume that employees will only use it on their own time, we still have the problems of accessing inappropriate sites and security risks. Whatever the decision is, it has to be written clearly and distributed to all affected employees. Lastly, the games. As a network administrator or a end user PC support specialist, the primary problems with games are wasted storage space and system downtime because of configuration and compatibility problems. Generally, those aren't issues with the games that already come with the operating system. I have used the games to help users get comfortable and become proficient at using a mouse. The games can also relieve stress. If you decide to allow personal use of the computers, company policy has to be real clear what is allowed and when it may be done. It should also state what kind of actions can be taken if the individual is caught breaking the rules. If you are going to monitor the system to ensure compliance, make sure the policy highlights the fact that it is being monitored.
Hopefully what I have said is logical and makes good common sense!
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