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Gateway does not show up in ipconfig

By rramm ·
I have a W98 SE client that cannot connect to our ISP's DNS (through a W2K server). Although the default gateway shows up in network properties, there is no entry at all for default gateway when I run ipconfig /all. The XP machines work fine with (I think) the same configuration. Any help would be appreciated.

Thanks.

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Gateway does not show up in ipconfig

by CG IT In reply to Gateway does not show up ...

try pinging the ISP on the W9X computer. [humm, isn't W9x winipcfg and W2K ipconfig? I know Windows ME is winipcfg], anyway using the ping command can help determine if you can send and receive back, packets from your ISP through you server to the workstation. You can ping your server, or ping the XP client to determine connectivity. One step to eliminate where the potential problem might be.

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Gateway does not show up in ipconfig

by CG IT In reply to Gateway does not show up ...

humm, interesting problem. Ok, Someone installed Insta-messaging and volia you've got problems. Your set up is a static IP address from your ISP to you. You have a Firewall between your server and your ISP's modem, you don't use a proxy server and your network is setup statically. The W9X machine doesn't have any place for you to enter the default gateway [it's greyed out]. The W9x machine can ping everywhere, including the ISP, but can not make a connection to the ISP [????]. What browser are you using???? What properties for LAN connection is setup on your browser?.

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

The question was auto-closed by TechRepublic

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Gateway does not show up in ipconfig

by RCOM In reply to Gateway does not show up ...

Questions to ask yourself. Not sure of your level of experience, so some of this may seem too obvious.

When you ran winipcfg did you make sure you were looking at the network and not a dialup adapter?
Where it shows the adapters, there's a dropdown and usually the dialup adapter appears first. Try releasing and renewing the connection.

Do you actually have connectivity to the network? Is the network card actually functional. Check device mgr. for conflicts etc..

Do you have the correct indicator light(s) on the adapter and at the hub/switch.

Is the adapter bound to TCP/IP protocol?

Is the correct cabling being used?

Can you ping inside 127.0.0.1?

Are you using the same Client and are you logging into the network/domain?

Can you see the other workstations in network n-hood?

Does the user have the needed access rights?

Is this a proxy server and are those settings correct?

Check and double check the TCP/IP settings. Is it DHCP?

Are you be using the router's IP as the gateway, double check the address?

Does the subnet match? 255.255.xxx.xxx etc.

Is the IP address on the win98 PC within range?
If the gateway was 10.0.0.1 then the win98 PC should be 10.0.0.2,3,4,5 etc..

If your using static IPs is the win98 PC using a reserved address or do you have enough to add this machine.

Can you ping the IP address of the server router gateway.

Is there firewall software installed on the win98 PC that needs to have settings changed to allow this connection?

Have you tried the exact settings from a working PC?

The system may have a corrupt winsock. Remove all networking, including the network adapter (have drivers just in case), dialup networking from add remove windows components then reinstall.

Good luck!

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

The question was auto-closed by TechRepublic

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

I'm not sure of my experience level either (all my computer knowledge is pretty much self-inflicted) but I have tried most of the above.

The machine is fully functional on our network - can reach all resources, can ping server & router, gets antivirus updates from server, etc. When I run ipconfig /all I get everything I should get except for the blank gateway. However, the gateway appears correctly in n/w properties.

History: This machine used to be multihomed (as were all the machines in the office) and had a static IP assigned by our ISP. At some point, my assistant installed IM and shortly thereafter started having connectivity issues. I was too busy to deal w/ it at the time. I did try changing the NIC and reinstalling tcp/ip, as well as hunting around for any proxy settings he may have inadvertently re-configured. (We don't use a proxy server).

We recently got a managed firewall from our ISP and I decided to use this machine and one XP machine as guinea pigs. The XP machine has no problems (at least since I figured out I had to add forward lookup to our W2K server) and the ISP can see both the 98 and XP machines. Since the XP machine works, I think I figured out the DNS issues I had at the beginning. The idea that winsock may be corrupt sounds promising -- I had removed and reinstalled all network components in n/w properties, but it didn't occur to me to remove dial-up n/w. I'll try totally removing everything next.

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

I'm not sure of my experience level either (all my computer knowledge is pretty much self-inflicted) but I have tried most of the above.

The machine is fully functional on our network - can reach all resources, can ping server & router, gets antivirus updates from server, etc. When I run ipconfig /all I get everything I should get except for the blank gateway. However, the gateway appears correctly in n/w properties.

History: This machine used to be multihomed (as were all the machines in the office) and had a static IP assigned by our ISP. At some point, my assistant installed IM and shortly thereafter started having connectivity issues. I was too busy to deal w/ it at the time. I did try changing the NIC and reinstalling tcp/ip, as well as hunting around for any proxy settings he may have inadvertently re-configured. (We don't use a proxy server).

We recently got a managed firewall from our ISP and I decided to use this machine and one XP machine as guinea pigs. The XP machine has no problems (at least since I figured out I had to add forward lookup to our W2K server) and the ISP can see both the 98 and XP machines. Since the XP machine works, I think I figured out the DNS issues I had at the beginning. The idea that winsock may be corrupt sounds promising -- I had removed and reinstalled all network components in n/w properties, but it didn't occur to me to remove dial-up n/w. I'll try totally removing everything next.

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Gateway does not show up in ipconfig

by ctmoore1998 In reply to Gateway does not show up ...

Even if you're using static IP try going to a cmd prompt and typing in ipconfig /release_all. Then reboot your PC. If you are using DHCP make sure that the default gateway is configured on your DHCP server's properties.

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

The question was auto-closed by TechRepublic

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Gateway does not show up in ipconfig

by rramm In reply to Gateway does not show up ...

This question was auto closed due to inactivity

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