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  • #2285308

    Gateway laptop has power but won’t boot

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    by gja ·

    Gateway Solo 2150 w/ 400 MHz Celeron; 64 MB RAM; running
    Windows 98. When power button is pressed the LED light for
    power on lights and some normal noise of the hard drive heads
    moving are heard but no BIOS splash screen or any kind of
    display comes on. The system will just sit like that until I
    depress the power button and hold to force a restart and then
    the whole thing is repeated.
    I’ve tried to boot off Windows CD and Norton CD as well as
    Emergency Disk (floppy) but same things happen. AC adapter
    seems to be working fine. Battery has been dead and user has
    kept the system plugged to the AC adapter to use.
    I replaced the hard drive but same symptoms occurred when
    trying to boot up.
    One more thing: about once every five tries, especially if I let the
    system sit for an hour or so after trying to start it, the laptop
    does boot fully and we can get into Windows. But the system will
    freeze shortly after fully loading and then when I have to force
    quit it goes back to the power on but no display or boot
    situation. On occasion the system will freeze in the BIOS boot or
    Windows startup as well.
    Any thoughts? Looks like a flaky motherboard to me. Anyone
    have another opinion? Since I tried a new hard drive and still got
    the same symptoms, I think I’ve ruled out a drive problem. I also
    took out the RAM with no change in symptoms.
    Thanks.

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    • #3312839

      Reply To: Gateway laptop has power but won’t boot

      by willcomp ·

      In reply to Gateway laptop has power but won’t boot

      Yes, it may well be the mobo is the culprit, but won’t hurt to try this first.

      Remove everything removable such as optical drives, hard disk, floppy drive, PC cards, and modem card. Then see if notebook will POST reliably. Could be an intermittent fault in one of these devices causing the problem. Admittedly, it’s not probable but still well worth a shot.

      Dalton

      • #3312934

        Reply To: Gateway laptop has power but won’t boot

        by willcomp ·

        In reply to Reply To: Gateway laptop has power but won’t boot

        POST is Power On Self Test. Screen displayed when computer starts up unless covered by manufacturer’s logo. Want to see if you get a display and any kind of message.

        POST is where system does hardware check prior to loading operating system.

      • #3312933

        Reply To: Gateway laptop has power but won’t boot

        by willcomp ·

        In reply to Reply To: Gateway laptop has power but won’t boot

        Markus,

        This is a notebook.

      • #3311600

        Reply To: Gateway laptop has power but won’t boot

        by gja ·

        In reply to Reply To: Gateway laptop has power but won’t boot

        Thank you for your help. I’m going to try the termal paste remedy below. If that
        doesn’t work, then I’m going to blame the motherboard and move on accordingly.

    • #3312720

      Reply To: Gateway laptop has power but won’t boot

      by sgt_shultz ·

      In reply to Gateway laptop has power but won’t boot

      i wonder if replacing the battery—? could you ask gateway that specific question by email from their website?

    • #3312690

      Reply To: Gateway laptop has power but won’t boot

      by gja ·

      In reply to Gateway laptop has power but won’t boot

      Thank you, willcomp. I’ll give that try. Sorry to ask a simple
      question, but what does POST stand for and how do I get the
      laptop to do it? I appreciate your suggestions.

    • #3312689

      Reply To: Gateway laptop has power but won’t boot

      by gja ·

      In reply to Gateway laptop has power but won’t boot

      sgt shultz: thanks for your suggestion. I’ve contacted a Gateway
      tech and after some very brief troubleshooting over the phone
      he said the only suggestion that they can make is for me to send
      them the laptop for benchwork. An expensive proposition since
      the system is out of warranty. Also, the user has said that the
      computer worked fine for over a year with the dead battery
      before the current symptoms arose. Don’t think it is battery
      related. But thank you for your input.

    • #3313154

      Reply To: Gateway laptop has power but won’t boot

      by rindi1 ·

      In reply to Gateway laptop has power but won’t boot

      You said you removed the ram? did you try to run the system without the ram or did you just take it out and put it back in, before you tried?

      I think you should try opening the case and check everything you can remove. If possible have a particular good look at the heatsink for the CPU. If possible remove it, clean the CPU and the heatsink and add some thermal paste in between (you don’t need much). also clean all the dust away from the fan, maybe if the fan doesn’t run, the system may refuse to start. Make sure the fan turns freely. If it doesn’t it may be possible to get a replacement from gateway. Then make sure every cable sits well, then try notebook again.

      P.O.S.T. means something like
      Pre
      Operating
      System
      Tests

      • #3311601

        Reply To: Gateway laptop has power but won’t boot

        by gja ·

        In reply to Reply To: Gateway laptop has power but won’t boot

        I did take out the RAM and try to restart…same results…no boot.
        Took apart the case and cleaned everything and checked the heat sink and all
        cables. Fan spins easily and doesn’t have any blockage. Tried to restart but
        nothing changed.
        Need to pick up some thermal paste to try that remedy. If that doesn’t work, then
        I’m going to blame the motherboard and move on. Thank you for your advice.
        Thank you.

    • #3311599

      Reply To: Gateway laptop has power but won’t boot

      by gja ·

      In reply to Gateway laptop has power but won’t boot

      This question was closed by the author

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