This is my first post and hoping some of you more experienced could help, I have a Gateway laptop MX 3702 model, doing weird things, the first problems were with the thing heating up and shutting off only when plugged in with power cord but then if we ran it off the battery it was fine, so we started charging the battery when the laptop was off, now it won’t boot up when turned on it goes to the gateway logo then to the windows logo, then to a screen asking to choose several options like start windows normally, safe mode, last known config. etc. then counts down, then the vitious circle starts all over again, I noticed that when I choose an option it flashes a blue screen for a split second with info. I can’t read, then goes back to the windows didn’t start normally and choose an option.
we have since replaced the power cord with no difference to it booting normal.
Is there any advice as to what we can do?