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Gateway MX6708 Notebook will not install OS

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4 replies

by onemoreboxer

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I have a gateway laptop model Gateway MX6708 Notebook. I have changed the format from FAT to NTFS. Once I did that I tryed to reinstall windows xp it came up with the blue screen. I tryed to run my recovey cd and it comes up saying that it can not format user partition. Now there is no OS on my PC and I am not able to install any OS eather. Any ideas of what to do from here

4 replies

by kenone

Delete the partition
Create a new partition
Format it with FAT32

Your restore disk couldn't handle NTFS? How did you change the format?

by Former member

but some of the newer Gateways act the same way when there is a simultaneous failure of the hard disk and the CD/DVD.

This failure creates a TPM failure that is false and does not allow a reinstall.

I reported this to Gateway three months ago.

So, first remove your HD and check it on another machine, then do the same with your CD. A IDE/SATA to USB converter helps a loot here.

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