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Gateway

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I purchased a used Gateway Computer and will like to re-install the operating system, however when I boot from the CD and get attempt to install the OS, It tells me that he hard drive cannot be found. I encountered this problem on a Dell Computer a while back but the solution that was provided to me by Dell does not seems to be working with the Gateway.

Any suggestions ?

3 replies

by older mycroft

You didn't state which OS your used 'Gateway Computer' has.

Why do you want to re-install this?

by oh smeg

The problem will be that you are using a OEM Copy of Windows and it doesn't support SATA Drives. This is quite common with XP and newer computers which now all tend to have SATA Drives not IDE Drives.

The solution here is to Press the [b]F6 Key[/b] when the very first Blue Screen appears on the Windows Installer and when prompted insert a floppy with the SATA Drivers copied to the Root without a folder and press enter. This will load the SATA Drivers and allow you to install the OS.

If you don't have a floppy Drive available you can make a Slipstreamed Install copy of Windows by following the directions here. I'm listing both a Online Site and a Downloadable File just in case TR is still having problems with the site

http://tinyurl.com/326fg3

http://tinyurl.com/5q2jsw

If you belong to the Point & Click Generation and prefer to use a Software application to do the same thing you can use nLite available here just remember to read the directions on line

http://tinyurl.com/e2mo4

If this is not what is required here please post back with the Specifications of your Computer and the OS that you are attempting to install so that it is possible to correctly answer your question and not just guess the most likely thing.

Col

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