Does anyone else work in a situation where anytime something doesn’t work, it HAS to be “your” equipment?
We have some networked copiers that allow the user to scan something in, and have it emailed to their account.
A user was not receiving these emailed scans (that are saved as pdf files).
Our email “administrator” sent me a message asking ME to go through the firewalls spam filter because it was blocking these emails.
I wrote back that since these messages NEVER leave our lan, they NEVER pass through the firewall to get blocked.
Anyone else have to deal with this?
How good are you at staying civil with these “look everywhere else first” people that have accidentally gotten themselves an admin job they are not competent enough to warrant?
This is far from the first time, and has been going on for years. I find I have less and less tolerance everytime. One time was in front of the boss where she flat out attacked me for doing something, and I had to explain (in front of the boss) that what she was accusing me of was impossible and if she knew the basics about the system, she would know that. The boss DID know the basics, and knew I was right. (again)
