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  • #3991177

    Getting Error 403 In Microsoft Edge, Firefox and Chrome

    by amcpherson832 ·

    Using relatively new Asus laptop with Windows 10 on which browsing was not a problem for several months but more recently Firefox was giving Error 403 messages sometimes denying initial access to retails sites like Sainsburys, John Lewis and Currys and sometimes allowing access to their home pages but blocking searches on those sites. I decided to try Microsoft Edge which was OK to beging with and then it too started blocking with Error 403 messages, as did Chrome. Which settings do I need to check to put this right? The error message usually looks like this:

    403 ERROR
    The request could not be satisfied.
    Request blocked. We can’t connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.
    If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.
    Generated by cloudfront (CloudFront)
    Request ID: CHF-wnKtkPqYF1rCeSBGjpCeEXYfW1KJ66pquJlIjGsjVhLtmjC8Ew==

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    • #3991180

      Re: error 403

      by kees_b ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      The HTTP 403 Forbidden response status code indicates that the server understands the request but refuses to authorize it.

      Which says the error “made” by the website, not by your browser. That’s why the solution to “contact the … website owner” is the only feasible one, since they are the only one that can fix it.

    • #3991197

      Reply To: Getting Error 403 In Microsoft Edge, Firefox and Chrome

      by amcpherson832 ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      Thanks kees_b – your reply prompted me to browse again to those retailers but accepting their default cookies and there was no problem searching on their sites, so I guess they may be ‘victimising’ visitors who accept only essential cookies.

    • #3991236

      Reply To: Getting Error 403 In Microsoft Edge, Firefox and Chrome

      by jimmy.wick90 ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      Refresh the Page
      Refreshing the page is always worth a shot. Many times the 403 error is temporary, and a simple refresh
      might do the trick. Most browsers use the F5 key to refresh, and also provide a Refresh button
      somewhere on the address bar. It doesn’t fix the problem very often, but it takes just a second to try.
      Double Check the Address
      The most common reason for a 403 error is a mistyped URL. Make sure that the address you are trying
      to access is for a web page or file, not a directory. A regular URL would end in .com, .php, .org, .html, or
      just have an extension, while a directory URL would usually end with a “/”.
      Most servers are configured to disallow directory browsing for security reasons. When they’re properly
      configured, you’re redirected to another page. When they’re not, you might see a 403 error.
      Clear Your Browser Cookies and Cache
      It’s also possible the page with the error has been cached in your browser, but the actual link was
      changed on the website. To test out this possibility, you’ll have to clear your browser cache and cookies.
      Clearing the cache won’t affect your browsing experience much, but some websites may a take a couple
      of extra seconds to load as they re-download all the previously cached data. Clearing cookies means
      you’ll have to sign in again to most websites.

      Regards,
      J Wick

    • #3991281

      Getting Error 403

      by amcpherson832 ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      kees_b – thanks again – I will draw this to their attention – they’re probably losing online sales to people who may not understand how to solve the problem.

    • #3991283

      Error 403

      by amcpherson832 ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      Jimmy – thanks for all your suggestions – I’m getting quite an education!

    • #3993814

      Reply To: Getting Error 403 In Microsoft Edge, Firefox and Chrome

      by Willjoe24 ·

      In reply to Getting Error 403 In Microsoft Edge, Firefox and Chrome

      For firefox

      This issue can be caused by corrupted cookies or cookies that are blocked. Clear the cache and remove cookies only from websites that cause problems. “Clear the Cache”: Edit > Preferences > Advanced > Network > Cached Web Content: “Clear Now”

      For Chrome

      You can go with some steps which may fix this issue:
      Refresh the Webpage.
      Crosscheck the URL.
      Clear your Browers Cookies and Cache.
      Disable Unknown Chrome Extensions.
      Try to open the page in Incognito Mode.
      You may find a login panel where you need to enter the login details to access the page.
      Contact the Website Owner.

      Regards,
      Will

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