Windows

what is the model number of the computer?

Please describe what happens when the PC "locks up".

My first step would be to check and / or replace the CMOS back-up battery.
When these get weak, strange things can happen.

I have a system right now that locks up with a blue line at the bottom of the screen and a single cursor at the top when i enter BIOS setup.
On this system, the video card and motherboard do not get along well.
BIOS setup works fine with a different video card installed.

Chas

If it is locking up at the BIOS Setup entry point it is best to:

1. Disconnect all but the boot drive and floppy drive.

2. Replace the CMOS battery.

3. 'Clear' the BIOS data, most do this by shorting across the CMOS battery points or a jumper setting; check with board manuf web site.

4. Enter new BIOS setup config from scratch.

5. Reconnect the other drives and peripherals.

6. Update BIOS if possible.

BIOS entry lock up is usually due to battery failure, imminent battery failure, unknown password, of corrupt BIOS entry data. The instructions above will correct 95% of likely problems.

The computer is s SysteMax (I believe) that was originally sold on QVC. I know, I know! But I didn't buy it, I am only trying to add the scanner for a friend.

sometimes i found that buy pressing the delete button was really making it worse , try using F1 F2 F3

Look inside Physically. Does it look pretty Dusty? If so, **** it out thouroghly [take it to the gas station].

Try a new/different keyboard.
DevineFV