Getting my disk for Windows XP

I had a computer built by ibuypower.com. It worked fine for several years. A few months ago my hard drive died. I have a recovery disk, but when I tried to use it with new hard drive, I discovered that it will only work on the original hard drive because part of the programing is on it. Does anyone know, since I did pay for a license, how I can get them (or possibly microsoft) to provide me with a full XP Pro disk?


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Have you contacted them?

by jakepp In reply to Getting my disk for Windo ...

Contact ibuypower.com to see if they can help you with this problem? I have a HP recovery disc and it will work on any hard-drive.

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My MESH recovery disc does the same thing ...

by OldER Mycroft In reply to Have you contacted them?

It works with any new hard drive.

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by SUGARSNAP In reply to Have you contacted them?

I asked ibuypower a long time ago and they said all they provide with a new computer is a recovery disk. What no one told me is that it doesn't work except on the original hard drive (which, I guess has part of the programming.) Waiting to hear from Microsoft.

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Is the recovery disk only there to boot a restore partition?

by seanferd In reply to Contact

If so, your XP is gone, unless you still have that partition on the old drive.

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More info

by jakepp In reply to Getting my disk for Windo ...

What errors do you get when you try to use your recovery discs on your new hard-drive?

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