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If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.
Giving a job description to Engineers
Oversee daily operations of WAN.
Would you interpret this as you would have to configure and oversee that the internet connection is up and running or does this statement ask for more?