one of my users has a laptop for himself and a desktop for his wife, on a wireles home network. when MS comes out with updates they download and install with no problem however the desktop has a problem when accessing Gmail, none of the messages show up.
the laptop can access Gmail with no problem. What he does (which is not good), is uninstall the MS Updates on the desktop, than his wife can access Gmail.
I told him to check his firewall settings in Windows (control panel and in services) to make sure there is no conflict with the firewall that is running on his wireless router. I gave him instructions on how to get to services and this morning he said his OS is different, so he could not check the Services. He could not tell me what it was (98 or XP) LOL. any way, has anyone ever had this problem and knows what can be done. Having his desktop not up to date with MS updates is not good but that is the only way his wife can access Gmail.
Thanks,
